Rooms at The Vault

Well decorated and furnished Exceptionally clean Quite a compact room so ok for the one night Good location Cafe/pub downstairs

Bed was small and not very comfy no dressing table

It was modern , clean and close to the town centre . Clear instructions how to access property sent via email a few days before . Warm and cozy

Back entrance via a small alley and poor lighting at night on the pavement just outside the alley.

Fantastic stay! Super comfy bed & fabulous view in room 1! Would 100% stay here again

The Vault Suite was finished to a high standard & the instructions for the keys etc was spot on. Communication before our stay was very good/ clear & they checked we understood the Suite was above a late night music bar. As promised the music stopped at 2am & it wasn't that intrusive.

Communication before our Friday night stay was The Vaults doesn't have parking so options of Council owned car parks (like Marketplace) was provided. We all earmarked this car park but the final communication was Marketplace has a Saturday market on it from 5.30am so if we park there then you need to park further down the car park outside the Town Hall. As we all live 2hr drive away knowing this information earlier would of helped us prepare better as to where to park our cars. In the end we parked for free less than 5mins walk away in Spencer Rd . Only other issue was (we guess) after closing The Vaults clean down & throw the empty bottles out in the enclosed area where the Suite is located so at 3am we were all woken by this. We understand this is a centre night time economy location but surely the bins can be emptied at a more reasonable hour.

It was centrally located.

Room was smaller than I would expect for the price we paid. Bed was only double. Also having to move car all the time. One of the heaters made a terrible clanging noise when it warmed up, so hat to turn it off, which then made the room cold. Other thing on a Friday & Saturday night the music from pub underneath us, the disco music started from 9pm until 2pm. So didn’t get much sleep! Louise, the Manager sent a text 2/3 days before we arrived mentioning this, but by then other hotels were booked out or very pricey.

Immaculate room, fresh comfortable well equipped and spotlessly clean. Great location with easy parking options. Very clear instructions. When I did have a query , very responsive staff.

No info I could see about WiFi, but maybe I missed it.

Lovely room. Veey clean and comfortable. Convenient location.

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