VV Cecilia's "by henrypole home"

Location,a very peacefu andl tranquil property.

It would be nice to have air conditioning unit,but the heat was not unbearable the time we went,but I can imagine in the heat of summer it would uncomfortable and detract from what is an all-round excellent property.

The apartment complex consists of 10 units and is perfectly located on the flat area of Puerto Rico, within immediate walking distance of the city beach, restaurants, and shops. Some of the apartments have been recently renovated — unfortunately, this one has not, and it clearly shows. In addition to general wear and tear, there are several serious issues: The patio door (ground floor) has no handle or lock, meaning you actually have to sleep with the door open. The bedroom window has no handle or lock, so it cannot be properly closed. A washing machine is listed as an amenity, but there is none in the apartment. Plaster and paint are literally falling off the walls. The Wifi password is wrong, and we never got the correct password There are multiple signs of water damage on baseboards and furniture, as well as damp walls, creating a musty smell — especially noticeable in the bathrooms. I contacted the management company several times regarding these issues, but unfortunately no one ever got back to me or followed up.

Although the location is excellent and the outdoor areas around the complex are nice, I would personally choose another apartment where I could sleep feeling safe and comfortable.

Plasering. Gode naboer

Alle ting var simple og td liggestole i stykker. Og en forfærdelig måde at kommunikere på, at være overøst med standardmails, og dårlig menneskelig kontakt

We found this property has been left to fall apart and supplied with stained bedding on all four beds and dirty marks on the towels. Our contact for this apartment refused to meet us to review the many problems with the property. There is demolition work going on only 15m from the property causing dust and noise from 8:30am until 4pm. This made it impossible to stay at the property or by the pool during our two week stay.

There was no lock on the front door and any small gust of wind would open it allowing the rain into the property including vermin and the local cat. One bedroom window lock was broken meaning the blind and window could not be shut at night. One electrical wall socket was dangling off the wall at the head of the bed making it dangerous. The remote to operate the gate to the parking was not working and the override key was not supplied, the person managing the property was not interested is solving the issue. The plaster was falling off the walls in many areas making a mess on the floor. The cleaning of the property was only superficial and dirt could be found nearly everywhere. The showers are disgusting with brown marks from the taps to the floor. We were four adults staying at the property and three sunbeds were supplied, unfortunately ALL of them were broken and couldn’t be used. And to finish this list, we were told that nobody would come to the property for our two week stay meaning that we would not have a change of bedding and towels for two weeks.

Beliggenheden var god

Det var gammelt, ikke ordentligt rent, der var virkelig for lidt bestik osv i køkkenet. Jeg mener at check-in info var dårligt, men man kunne jo chatte med dem om de ting man mangler svar på. Men det er jo ikke optimalt hvis man har gæster som ikke kan læse eller skrive på fremmede sprog

Bellissima posizione

La piscina era poco curata ma comunque avevo l’oceano a due passi

Sentralt beliggende. 2 (små) bad med dusjer. Stoler og bord på marktereasse. Solsenger og badehåndkle.

Problemer med lås terrassedøren. Kun et nøkkelsett, fikk etter hvert tilgang til et ekstra sett. Lang responstid fra vert. Dårlig rengjøring før ankomst, som skitne flekker på vegger og døde kakerlakker.