Lady Suite

Owner’s responsiveness

When we arrived at the apartment around 11 PM after a long trip to Cluj-Napoca, we found that it had not been cleaned at all. The bed sheets had not been changed, there was garbage everywhere, dirty towels in the bathroom, and even urine on the toilet seat. We immediately contacted the owner, who admitted they had mixed up the dates of our booking. To their credit, they responded quickly and came over late at night to change the sheets and towels and remove the garbage. However, despite the inconvenience and very unpleasant start to our stay, we were not offered any compensation — not even a later check-out time. Unfortunately, even aside from this incident, the apartment did not match the photos shown on Booking.com. The pictures appear to be outdated, probably from when the property was in much better condition. Currently, the apartment feels poorly maintained and far from what was advertised.

F curat totul la superlativ

Foarte curat ,gazda primitoare .Ne a plăcut foarte mult !

Ledurile mergeau doar pe culoarea verde :(

Everything, spacious, very clean and warm!

I liked everything