GuestHost - Heart of Bologna - City Center Living

Super zentral, alles da was man braucht, einfach top

- The location is really good, with many shops/ bars/ restaurants nearby. - Both the bed and the couch are very comfortable, with plenty of place to store your clothing. - The kitchen/living room area is very nice. - Great full-length mirror in the bedroom.

- While the check-in/check-out process was ok, the fact that the host tried to earn some extra money by asking us to pay for the late check-in (after 9:30 PM), even though we arrived before that time, completely ruined the experience. - To enter the apartment, you must go through 4 different doors with different keys, and even the elevator only works with the key. - In the kitchen, the water in the sink did not drain. - We were promised an iron in the apartment (I've asked about it multiple times), but it wasn't there. - The bathroom needs renovation, especially the shower... - This is probably only important for the girls - but the lightning is not good there if you need to do your makeup

The apartment was walking distance to the center, right next to a supermarket and with lots of places to eat near by. It was clean and big enough for a family of 4.

There was an extra stair to the apartment after the elevator - which we knew about but it was a bit narrow for the strollers. There wasn't enough equipment in the kitchen - for example no cerial bowls and no place to leave the dishes to dry. No towels for the kitchen and when we asked for one they told us that we should buy. We got the same answer when we asked for extra toilet paper - they left us two rolls for 4 days for 4 people. They also left us 2 20ml bottles of shower gel for our stay which was apparently not enough. We were told not to touch extra supplies as we would be charged 10€ - there was a note in the apartment. The biggest problem though was that from the say that we checked in until we left the bedroom was without electricity. When we texted our contact person it felt like he was trying to buy himself time until we checked out. We would text in the morning and he answered in the evening trying to tell to check something out each time and not sending someone to fix the problem . And so on the time went by until we checked out.

Place is nearly clean, furnitures are new. Home area is 10min walking from center, near carrefour express

Place entering area is disturbing. You leave 4 door till reach the main door. It didn't felt safety. Also the automatic climate wasn't good. At the mornings we were cold. Outside street full of homeless. It doesn't good feeling.