Luminous Villa with pool, bbq and mountain views

Pool, spacious

Strange kitchen and master bathroom, stains on couches and chairs, outside turf is worn

The neighborhood is quiet and general location is 10 minutes to downtown and around the corner from the airport. considering that, there wasn't extensive noise from airplane take offs and landings during our stay.

Pictures of the house on these sites no longer represent the reality of the space. This property needs a lot of updates: paint to cover the spackled over holes on the walls, visible stains and wear and tear on every upholstered surface in the house, stains on decorative pillows and bed sheets and comforters made my me and my travel-mates question the cleanliness of the space. Outside, there are multiple areas of worn and torn astroturf, yet the fire pit looks new. When we arrived, the dishwasher and dryer was running leading us to believe the cleaning team had left fairly recently yet the floors were dirty. The dishwasher was malfunctioning and we were not able to use it during our trip. The wifi wasn't functional for 24 hours of our 42 hour stay. Half of my party (including myself) had 1 bar of cell service in the area making going back in forth with management to get online difficult. I wouldn't stay here again until updates are made.

I had booked a stay in Palm Springs for my daughter’s 13th birthday. She invited friends to enjoy a heated pool, which I paid extra for, and a hot tub. Upon arrival there was no hot tub. The pool heater was broken and the pool was ice cold so the girls weren’t able to swim, which was the whole reason I rented the house. I have yet to receive my refund for paying to get the pool heated. The propane tank for the fire pit was also empty and the backyard lights were broken, for them to hang in the backyard after dark. Was a lot of hassle and stress and it was disappointing. I was hoping they would offer a discount or partial refund for all the inconvenience but nothing.

It was comfortable and spacious.

I was disappointed that the pool was not heated and that I only found out in the notes after booking that it was an extra cost.