Luxurious 2BDR with Ocean View

Lo cerca del mar y lugares para comer y conocer zona colonial

This hotel is a scam. I showed up to the hotel address listed on the reservation (The Catalonia) and the staff at the desk told us they didn’t have our reservation. They sent us next door to see if that was the place. The staff next door sent us up the street to see if that was the place. We lugged our luggage up and down the block late at night and never found the address. We gave up and had to spend the next hour trying to find another hotel to stay for the night. Booking.com should ban this place from their site before they ruin Booking.com’s reputation.

This is an Airbnb but the owners want you to think it’s the Catalonia hotel. They even post the pictures of the Catalonia hotel to depict their place. It’s a scam.

Nos cancelaron el Apto. el mismo día que viajamos, un dar tiempo de ubicar otro nos tocó allá,

Si pero deben arreglarle par de cosas, darle mantenimiento

Nada, me cancelaron un día antes y había reservado casi con 3 meses de antelación.

Todo, me cancelaron un día antes y había reservado casi con 3 meses de antelación.

Le manque de gentillesse, de respect et honnêteté

The owners of this property are GREEDY, SCAMMING, LIARS. I booked this and another room in a separate building well in advance of my family's vacation. I called and e-mailed numerous times to confirm certain information but never received a reply. One day before arrival, I received an email requesting that I cancel the reservation due to plumbing issues. I knew if I cancelled I would be charged the full price. Shortly after the requests for cancellation, I received similar email from the other building, requesting cancellation due to plumbing issues. I find it very odd that two large, separate buildings would have plumbing issues on the exact days of my reservation, and no other temporary accommodations were possible. I became clear to me that my advanced reservation secured me a favorable rate, which the owners resented. In a corruptive, greedy, and scamming method, the financial loss responsibilities were place on me. Fortunately, booking customer service were able to cancel the reservations on their end, which gave me one day to find alternative accommodation for my family of 7.