Finest Retreats - Castle House

Unfortunately, we were not able to experience the property, as we were double booked and not permitted to enter.

We arrived to find the property had been double booked and we were not allowed in. We attempted to contact the host using the emergency line provided, but despite multiple calls and messages, we received no response. This left us completely stranded and without accommodation. We had to urgently search for and book an alternative place to stay for the entire week, which was extremely stressful and disappointing. A total lack of communication and support made the situation even worse!

Homely, dog friendly, fully equipped kitchen, stunning bathroom, village location with a great dog friendly pub yet under 2 miles away from Supermarkets and the coast. Lands End, Minnack Theatre, St Ives under 10 miles away.

Tricky one tbh. Being picky the sofa needs to be facing the TV in the lounge but it might be too close to the log fire?

Upstairs was lovely. Comfy beds and lovely bed linen. Towels were well worn. Location excellent.

Parking was difficult and hard to find. No village car park either. Lounge had no sofa, only a futon which I couldn’t get on and off of. Difficult for people in their sixties. Would have been nice to come home and relax after a day walking. No chairs in the lounge, so had there been four guests, two would have had nowhere to sit. Lounge was also cold as there is no radiator.

Location was good - Penzance a 5 minute drive away and within easy driving distance of many of Cornwall's beauty spots. Tesco's and Sainsbury's very close.

I have already made clear to the hosts that the property advertised two "bathrooms" when in fact there was only one actual bathroom (albeit a very nice one) inside. There was a basic pull-chain toilet, with no hand-basin, outside across the backyard. I would not have contemplated booking had I known. Another small point - we were unable to access live ITV channels on the TV.

Spacious, clean, practical, quiet, comfy beds and coffee, tea and fresh milk provided.

It was a little hard to find parking and there was a couple of strongly scented perfume diffusers.

Comfortable beds, bathroom excellent. Everything you could require in kitchen

Key box very difficult to open or close. Parking difficult

Absolutely loved the place. Everything is very well thought through. Great facilities, lots of cooking utensils. Felt like home. Fireplace (and logs) add so much charm to the property. Everything is very clean and new. Great for family stay. Definitely recommend.