Your Riverside Home 2 with Private balcony

Nice location with with good public transport for a London trip

Location is excellent. Property is of good size

Bed was VERY uncomfortable - old and not supportive. Pillows not good. Settee was a joke - barely off the floor! There was a real hassle with parking, which was a long way away and confusing to organise. Shower head was broken

The place was not clean - e.g. bread crumbs in drawer. Laundry room was disgusting (old towels , washing powder on the floor)and smelled

The man who gave us the keys he delivered an excellent customer service towards us, he is an empathetic human being very kind, professional and showed a positive attitude. What a great and warm welcome! He provided us with all the details we requested and the communication was fantastic. The apartment was organized and clean, very close walking distance to the train station which is a huge help.

I booked the apartment because has a balcony BUT the balcony was completely closed, no access to this area unless you request the key so make sure during the check-in process to request it. One of the rules is that smoking in the balcony or the property is prohibited so maybe because of some people breaking the rules they closed that area. Message to the owner: please inform to your future clients regarding this situation and let them know that they need to request the key in order to have access to the balcony. Your accommodation offer during the booking does not match what you offer at the check-in time regarding the balcony access. Also the bathroom was clean but, the bathtub is having a slow drainage issue and the bathtub corners need a better cleaning. Other than that, everything was positive.

The location is very convenient - Elizabeth Line 'at the door', Woolwich Arsenal Railway Station and DLR 4 minutes away, M&S food as well. Also Starbucks and a sweet Boulangerie which turns a bit ;) English atmosphere into the French ;) A walking distance to the Old Rover Thames and the boat trio by Uber towards the centre of Magical London. A very polite and ready to assist Owner who makes everything possible to feel safe and looked after as much as needed, Thank you 🌺 In warmer days, you can sit on the patio ( I am sure the chairs and little table are available) and relax a bit after a long day. IT might be a place for tourists to visit London's attractions and somebody who needs spacer to work and likes being close to everything essential. Thank you IT was a very good time!

I would prefer a higher sofa in the sitting room :)

Only the location that we like. It is near the Underground, Uber boat, and ferry crossing. Shops very convenient.

Almost everything. Awful, never been to any accommodation like this. I stayed in the place for 2 nights, only had 2 hours sleep. The bed was uncomfortable and made a squeaky noise at every turn. Those bedding, felt like they were not clean from the last client. The sofa bed in the living is filthy and thin. All the bins are broken.