The Manor House by Sansi

The location and the beautiful garden

Le manoir est un très beau bâtiment perdu dans la végétation avec une vue au loin sur la mer. Proximité de l'aéroport, service de pick up fiable (avec supplément)

Il n'y a pas de restauration et service de café limité. L'établissement applique toujours les suppléments pour paiement avec carte de crédit malgré l'interdiction de la Bank of Tanzania du 23/12/2024.

L’accueil, le lieu, la vue sur la mer, l’emplacement !

The area and the male receptionist in the afternoon was very welcoming and friendly.

The female staff not friendly, we were not oriented in our rooms we had to figure everything out ourselves. Breakfast menu does not have much options.

The on-site staff were polite and tried to assist where they could within their limitations. The property is also reasonably close to Stone Town and the airport

Unfortunately, the property was not a good fit for our family and did not meet expectations. When booking, we assumed a comfortable, family-friendly stay with usable beach access. While we acknowledge we overlooked that there is no swimming pool, the reality on arrival was very different from what we had anticipated. The room layout was not suitable for a family, with everything in one space rather than separate sleeping areas. More significantly, the beach access is not just difficult — it is not usable as a beach. Access is via steep broken steps, and the shoreline is a mangrove area filled with trash and debris, making it unusable for relaxing or spending time with children. We also found the management approach very disappointing. When we reached out to request a possible amendment to our booking, the manager declined without any willingness to engage and would not speak with us directly, only communicating through staff. As a result, we had no option but to stay and spend additional money each day traveling elsewhere to access a pool or a usable beach, which added significant cost and inconvenience to our trip.

Gentillesse et disponibilité du personnel Très belle vue , calme et près du centre et de l'aéroport

The staff were friendly,beautiful accommodation.

There is no pool.We were told there was a small “private beach” trail.As soon as we started off to the trail,we realised that the beach wasn’t suitable for swimming.The beach looked dangerous.A security guard from a neighbouring hotel asked us to please turn around as the area around the beach was not safe.It did not feel safe.It was an uncomfortable experience.