The VELO'S Hotel and Pumptrack

The elevators didn’t work and the A/C was on and off intermittently

Great swimmingpool and good place to stay before crossing the border of cambodja when arriving by train. We saw real horror stories on internet to cross the border but all in all, it took only less than 2 hours from this hotel (who ordered the tuktuk for us), crossed the border and obtained a visa and 1km walk to our taxi pick-up point in cambodja.

Breakfast was average. We thought to be able to get a hotel cycle but the cycles were for transport on the premises. The city might not be the best for cycling anyhow.

I stayed at the Velos Hotel for 4 nights in December, 2023. I liked the concept of cycling throughout the hotel (I am bike touring SE Asia) and that I was able to keep my bike inside the hotel as it is very expensive. Bed was comfortable as was shower and WiFi was good in room.

- The toilet seat was broken in the toilet - The shower floor is extremely slippery when taking a shower. There is no handle to keep from falling and it was like walking on ice when in the shower. As an older person (70 years +) I am always nervous about showers and bathtubs that do not have an kind of anti-skid material on the floor of the shower or bathtub as I've fallen several times in the shower in hotels and once getting out of a bathtub because floor was so slippery. - The steps leading up to the rooms have no railing on the wall. Again the black marble steps are very slippery/slick and easy for the foot to slide out from under when trying to walk up or down the steps. - The in room safe did not work, nor were there any instructions for use or how to enter the lock, I kept getting an error whenever I tried to enter a code and then hit # to what is normally locking. - The night stand was not clean...very dirty with dust. - The rooms are very noisy; the TV was loud next door to my room and I could hear it all through the wall of the 2nd and 3rd nights. Walls do not seem to be sound proofed.