AVS Hotel Phu Quoc

We liked a couple of staff member - Chau and a male receptionist, he was still trying to help even when he had to handle other problems at the same time. Also, the pool was nice.

Receptionist Chau was helpful, whereas the one who checked us in wasn't genuinely helpful we felt. That's why we didn't have a good first impression but maybe it was her English and she couldn't really explain well why some things can't be done other than saying 'No'.

We love the hotel, it was very clean and modern look. The hotel staffs went above and beyond to help and they always smiling etc.

No complaints at all!

Beautiful! High class!

A 100 meter walk to the water

WONDERFUL STAY AT AVS HOTEL PHU QUOC! I had the pleasure of staying at AVS Hotel Phu Quoc, and it exceeded all my expectations! The property is excellent, with breath-taking views and a convenient location. The rooms are spacious, warm, and welcoming. But what truly made our stay special was the exceptional staff. They were helpful, hospitable, and went above and beyond to ensure our comfort. A special mention to 'Joy' at the reception, who was incredibly helpful in organizing and arranging activities for us. His professionalism and warm hospitality made a huge difference to our stay. The rooftop pool with sunset views was a highlight of our stay. And the huge breakfast spread was amazing. Overall, I loved my stay at AVS Hotel Phu Quoc and would highly recommend it to anyone looking for a wonderful vacation experience!

One area for improvement would be the size of the complimentary water bottles. The current size is a bit too small, and increasing it to at least 500ml would be a thoughtful touch for travelers. This would help guests stay hydrated throughout their stay.

Beautiful grand luxurious hotel, huge rooms, very comfortable kingsize beds with feather pillows. Great rooftop pool and bar area ,great breakfast selection, and free airport transfers. What really made our stay was the fabulous staff that took care of our every need with style and grace by far the best service I have received in any of my many travels. The hotel is almost beachfront with a lovely beach bar in front and great restaurants a short stroll away. Taxi, grab cars and tuk tuk wait outside the hotel and transport you wherever you wish to go on the island. We were lucky to be treated to a free massage by very well trained professional spa staff and enjoyed a wonderful complimentary 3 course lunch for 6 people as they wanted a review of the new menu We truely were very spoilt and cannot wait to return to this wonderful hotel.

Loved it all

I like almost everything here!. They are very accommodating, allowing me to check in early and check out late.

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Better English with the staff would be advantageous

Hot water that was constant in shower ,pressure pump would surge causing uneven pressure:/flow of water

The reception can speak very good English and offer a very good service and support. Their recommended restaurant is also very good. The hotel location is very good and near to the sunset beach. I will consider to stay at this hotel again next time to Phu Quoc.

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