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7.3 / 10 Guest Rating

Serica by Kozystay - Fatmawati

2 Jalan Fatmawati Raya, Jakarta, id

Serica by Kozystay - Fatmawati - main view

About the Property

Luxurious Amenities

Escape to our retreat in Jakarta with an outdoor pool, fitness centre, and children's playground – the perfect setting for leisure and relaxation.

Modern Comforts

Experience the convenience of free WiFi, a fully equipped kitchen, and a flat-screen TV with streaming services in our stylish 1-bedroom apartment.

Prime Location

Explore nearby attractions like Pondok Indah Mall and Ragunan Zoo, just a short distance from our property. Indulge in shopping, dining, and entertainment during your stay.

Book now to enjoy a lavish stay at Serica by Kozystay - Fatmawati and make unforgettable memories in Jakarta.

Facilities & Amenities

Free wired internet
Playground on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Swimming nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
JoelauAU
Verified booking
review category business travellers
Standard Room
Stayed in May 22, 2025

"Poorly maintained, poorly managed and very confusing."

3.0

Very little. They over-sell over-hype and over-market run down apartments. They do no preventative maintenance. Instead they let travellers discover problems and then perform half-baked repairs. I definitely do not recommend Kozystay or their apartments. Proceed with caution!

I had (and am still having) a HORRENDOUS experience. I initially rented the "Serica" apartment in Fatmawati City Centre. The images of the place made it look large, clean, and bright. In reality, it was quite worn, dark, and small. That’s all fine—I was willing to accept it. However, I experienced many other issues that made the apartment virtually unlivable: The air conditioners didn’t cool properly and leaked due to lack of maintenance. A mop was provided, but no bucket—so Kozystay Guest Services asked me to squeeze the dirty mop by hand. They refused to remove large, empty water containers that blocked access to the washing machine, claiming they were “apartment property.” The curtain fixture wasn’t secured properly and fell off at the slightest touch, leaving my room exposed to the outside. I had to argue with Guest Services to send someone that evening to fix it. The curtains themselves were paper-thin and barely blocked any sunlight. A towel holder fell off the wall and, despite repeated requests, was never repaired. Guest Services said a repairman would come at 7pm. I stayed home, but no one came. Eventually, I became fed up and requested a different apartment. I was given the option to move to “Kora” (unit N23K) in the Izzara apartment building. I agreed to pay extra and move but that was yet another Pandora's box of problems and stress.

Helpful?
P
PaulauAU
Verified booking
review category business travellers
Standard Room
Stayed in May 20, 2025

"Exceptional"

10.0
Helpful?
J
JuliansgSG
Verified booking
review category business travellers
Standard Room
Stayed in Apr 22, 2025

"Will come back again to stay if visiting jakarta"

9.0

Comfort and cozy

So far all ok

Helpful?