Two Steps From the Beach Villa

Nothing

It is a fraud. Nothing is like the pictures: the mattresses are old dusty and dirty, there is no kitchen tool and all the bowls are in plastic and dirty and spotted yellow, as soon as I tried to plug a lamp in the bedroom it exploded !!! Zero safety, the furniture are old and smelly, the house is smaller than what you think. The service is awful: I left a pullover there on the day of check out and after only few hours I noticed that I forgot it and they are still telling me that they did not found it ( that’s impossible as I am 100% sure that I left it in the living room as I was wearing it the morning of check out!!!) They asked me 200 euros for bed linen ( that were old broken and not what you el expect to find in a rental place) even if that was not written anywhere. The only nice person is Francesco that manages the check in and tried to help me as the house shouldn’t be rented like this, it needs a TOTAL renewal. This has been the worst experience I had by renting a house and this agency is the worst ever. I am also very disappointed by booking.com that allows these property to be rented in the website and that didn’t helped me in changing the house and neither getting refund even if I was in very bad conditions and I felt very bad there, and despite all the promises of a very incompetent customer service. Very BAD.