Villa Humlebæk B&B

Nothing. We didnt actually stay at the inn and were forced to stay at another property. We were transiting from another property with multiple bags and were unable to drop our bags before the 4:30pm check-in.

The staff/owners were completely inflexible about us dropping our bags before check-in because they don’t come to the property before the 4:30pm check-in. We even called to explain the situation and they were neither accommodating or compassionate about the problem. This is a small town so no other options exist for luggage storage in the 5 hour window we needed it. We ended up needing to book to another property in another town and even though our booking was less than 24 hours old they refused any form of refund. I am sure the property is lovely but not having the option to drop bags or check in early because no one is on the property is not on my list of traits I want in my accommodations.

Intet

Det var så sparsomt set i forhold til pris. Ingen luksus overhovedet. Ingen mulighed for at kunne lave en kop kaffe. Ingen service overhovedet. Ingen glas eller kopper. En hund kostede oveni 350kr pr nat. Dette er et sted vi aldrig vil benytte igen. Virkelig ringe kvalitet👎 Øv!øv!

The beds were comfortable and the breakfast good, although perhaps a bit overpriced.

We had a very disappointing experience with the staff. Even before our arrival, communication was extremely impolite and left us feeling nervous. We had asked to check in early or leave our luggage, but this was not possible, which left us in a difficult situation as we were attending a conference in the evening. The receptionist called me while I was attending an important lecture that lasted until 21:30 (not 21:00 as I had initially mentioned). Instead of reassuring us with a simple “no problem, see you a little after 22,” she insisted that she would leave at 22:00, which contradicted the information on the hotel’s website, where it says that check in can be as late as 23:30. This unnecessary pressure created a lot of stress and negatively influenced our stay. On top of this, we noticed that there were no smoke detectors in the room, which felt unsafe and uncomfortable.