El Sol Hotel

Staff very unfriendly

It is a red roof inn. We stayed 5 days and not a single day of housekeeping came. The water smells weird from the tap and we saw cockroaches. We had to ask several times for new linen. We had to take out our own trash. The permanent or long term residents leave trash in the parking spaces.

Me hicieron pasar una estadía complicada ya que reservé con ellos pero cuado llegué dijeron que no trabajaban con expedia. Asi que np tenían reserva, tuve que buscar hotel a última hora pagar el doble y escoger un lugar distinto un viernes a las 8 pm, en Orlando u 27 de diciembre

Brand new

Property is under a different name. First room given to us was already occupied. Second room was dirty, hotel also gave away our key and a stranger walked in to our room.

Not one complaint

Bathroom faclity in room broken. Lights and tv remote wouldnt work.. problem with key card opening door.

Is good

Problema con la entrada a la habitación

Quite disappointed to spend 1 night in this hotel... The hotel is being remodeled (the rooms next to mine were being re-floored), and I think that although our room already had the minimum necessary for us to stay, it was not in condition for guests to stay, for example: 1.- dirty construction floor 2.- Main door stained and with teipe on the lock 3.- strong paint smell 4.- dust everywhere 5.- there was no trash can in the room or in the bathroom 6.- floor with unevenness 7.- the blinds did not close completely Furthermore, we paid directly through Hotels.com and when we arrived the person at the reception was charging us a lower rate than what we had paid (aren't we supposed to have a better price with the application?)... then the person realized that It was already paid, but he still let me know that the price could have been less... that disappointed me a lot... We did our check-in at 12:30 at night because it was the time we left the park and we had to wait 20 minutes for the person to arrive because they were not in the lobby... Really a very bad experience... very unfortunate... my money should be returned in full... my family just wanted it to dawn so we could leave there... I do not recommend it...