St Johns Apartments & Studios Southend

Good value for money

The sheets wasn't washed. I think that they have bed bugs because I've got some bites from them.

Location ok for Westcliff, bit of a walk to the Pavillion

We booked and paid for a 2 bed room apartment (the booking process with The Right Property Company was a nightmare so that itself should have been a warning) and were allocated a small 1 bed studio on top floor of the building (3A), weather was warm and the room was like a sauna, very poorly ventilated with no aircon, unit glaringly bright from 5am due to poor blind quality, no curtains, would avoid this company at all costs.

Unfortunately we couldn’t stay as they took our payment in full, did all the personal checks, then rented it out to someone else. We arrived with 2 children after an 11 hour drive to be give a scrubby studio flat - not what we booked, or paid for and no beds for the kids. I phoned them and they were a complete nightmare - old not have cared less shocking from a property management company. Booked into another hotel and emailed them but no response. Do NOT book this property. They also ask for payment independently from booking.com so very little come back unless you ask for a CC link which they are reluctant to give. Shocking service.

I didn’t get in to the one I booked and was advertised and I paid in full.