Hemel Apartments - Hemel Haven

Host was very welcoming and greeted us on arrival. Location was great with free parking which was a bonus! Even though I brought one, a towel was provided along with basic tea making items. Plenty of fridge space for the small 2 day shop we did for 3 people. There was an initial issue with obtaining a VAT receipt but it was sorted by the host and I received one in time before my stay

WIFI did work and even after finding the router off in the cupboard and switching it on it connected but still didn't have access to the net. Phone signal was good enough so we didn't bother trying to sort it anymore as we had full 5G anyway. If we had messaged the host I'm sure they'd have sorted it, we just didn't need the WIFI that much There wasn't any normal Freeview TV either but Netflix was available so we had that on when using the TV but it may have been nice to watch the news or normal TV. Overall there wasn't much of an issue as these we only minor things really.

The apartment was very big, bigger than expected. Very clean and extremely comfortable. We all loved the amazing decor and that it was very equipped with everything that we needed. The host was very welcoming and checked on us regularly if we needed anything more or if there were any issues. On arrival, the WiFi wasn't working, but this dealt with straight away.

The front of the location wasn't that great, as when ordering food, the delivery person could not bring the food to the door due to road restrictions at the front of the building. I personally had to go out in the pouring rain to meet them at the end of the road. Also, when arriving back from our event, all the parking spaces had been taken, even though we were told we would have 1 parking space.

Great apartment, very clean, and about 10 minutes by car from the Warner Bros. Studio. Highly recommended!

Amazing experience, had the most comfortable stay. The hosts were extremely friendly and helpful. Location was good and the property was clean and cosy. Would definitely recommend.

The hosts is lovely and help me sort out problems I had at my end while booking so thanks. The apartment is in a brilliant location for getting out and about. The apartment is clean fully furnished and easy to use thanks to the brilliant host

Nothing

Spacious property, clean, good location

Small, picky issue but not enough cups/dinnerware and only a small frying pan