AL-KABEER SERENE POND RETREAT KOWDIAR 4bhk

The property is newly constructed, very neat and clean rooms . All facilities were available. Good for families.

The road to the property is very narrow and L shaped curve to the down to reach property , at a time only one car can move . While return time , one local bike person came in the narrow road , opposite to our car and he was not ready to give a way to us and he scratched our side door with his bike and went away .

, room , neatness facility, welcoming ,, The welcoming of the management was excellent

No

I booked this property for 17-18 Aug 2024 through booking.com. when we came to check in at 4pm on 17 aug, you told us that the property is rented to someone else as we did not answer your phone call. It is not obligatory to answer phone calls as once booked and confirmed through booking.com , the property is for us on those days whether we stay or not. At the same time you offered another property in a unsecured remote area, where i did not want to stay with my mother and two daughters. When ladies travel alone they always prefer to stay in secured places, that is why we have done booking through booking.com. Your irresponsibility had created mental stress for us that we four ladies with a 80 year old mother had to search for another accomodation in the last moment. Minimol Anil Job (A disappointed guest)

The staff at this appointment were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable.

Neat and clean