Tranquil Elegance in the Heart of Pisa - Historic Convent Apartment

A place that make you feel like home, location is perfect. Contact with the company very good, instructions as well. Very Toscanian experience with a lot of books of history of art and beautiful architecture inside commute building.

Indeed there is a small shower, but there is also bath in second bathroom. We were unlucky with mosquitos, but there is a shop closed by you can by "raid" products.

Excellent location; beautiful and spacious apartment with well equipped kitchen. If visiting Pisa again, I would be inclined to rent it again.

Though the apartment was generally clean, blankets and quilts were not (they had odd stains on them). The agency that runs the apartment had odd style of communication with the guests (too many sentences containing word "must" in WA messages they sent us). At a moment it felt like they are doing us a favor for us renting us the place (which wasn't cheap),.

Lovely and spacious

It was very hard to locate at first. We always had trouble with the keys to the building and apartment door. It was very frustrating.

Great location between the railway station and city center (walking distance), a lot of space (it's really big apartments with 4 rooms), exceptionally well-occupied kitchen, two bathrooms, wash machine and drying machine, convenient matrasses and big windows with view on internal yard

Tiny shower in the first bathroom, lack of shower hose holder in the second bathroom, difficulties with hot water in the second bathroom (there is special order of actions to get hot water), early check-out (10 a.m)

The only positive aspect of this place was its location and how easy it was to find. We chose this place based on feedback from verified guests, which seems to be positive for winter or spring stays, but for summer, it’s disappointing.

There were several aspects of this place that made our holiday less pleasant. A few days before our arrival, we received a message from CleanB&B, who were managing the property, so it wasn’t actually managed by Booking.com. We were informed that we were expected to leave the place clean and take the rubbish away, despite having paid a cleaning fee. This wasn’t our first time in Italy, but it was the first time we were asked to clean up after ourselves despite paying a cleaning fee. Upon arrival, we walked into what felt like a sauna. The temperature outside was c. 35°C, yet inside the flat, it felt like a sauna—extremely hot and poorly ventilated. The low quality of the air conditioning made it impossible to sleep at night. Two AC units were provided, but they were inadequate for cooling the air, making it impossible to have a restful night. To compensate, we opened the windows, but this only led to us being bitten by mosquitoes, which was far from ideal. Additionally, there was no air conditioning in the living room or kitchen, making it impossible to sit and enjoy the evenings in the shared spaces. There are two bathrooms, but the second one, which has no window, felt like another sauna with the shower in that bathroom seemed designed for children. The living room felt a bit untidy and dusty, with a sofa of questionable quality that I didn’t even want to sit on due to the filth and stains. Overall, we felt that we paid for quality accommodation but were left disappointed.

Location was good, property was spacious

Too many personal belongings in the property. The air conditioning unit was very noisy. Only one bedroom had been prepared.

Very clean and quiet, so much space! Well equipped. Backoffice Pisa were very responsive.

Aircon is VERY noisy and couldn’t be used while sleeping. Towels are a bit thin but clean. Couldn’t find the electric kettle anywhere. The shower cabinet is TINY so we just used the shower over the bath - okay but not ideal.