Downtown Houston Gem Stylish, Central & Self Check-In

Location was good to walk to Toyota stadium

Needs some better quality bowls, plates and cups all weee plastic.

The private and secure parking, the apartment was really comfortable, clean and had eveyrthing we needed. Location was perfect for us to drive around Houston.

The extractor from the toilet was really noisy.

The condo is right next to the elevator

The stay overall was satisfactory, though we only stayed for 3 nights. The bed was comfortable, however, there are several areas in need of improvement within the property. These include mold around the bathtub, an excessively loud bathroom vent that may not even be functioning properly, a corroded fan cover in the bathroom, and random loud noises emanating from the laundry at various times of day and night. Additionally, the keypad on the door was broken, and instead of replacing it, the host opted to provide a lockbox with only one physical key, which proved inconvenient as we could not come and go separately. The internet was also not working properly, and when we reached out to the host for assistance, their response lacked necessary customer communication skills. Despite my husband having multiple laptops for remote work, the host insisted that the issue was with our device, rather than the property's internet connection, and abruptly ended communication with us.

I liked that the complex was gated and had an elevator. I liked that the unit was simple and clean and the complex seemed safe with mostly friendly people. I liked that a human picked up when I called about the lockbox code not working.

I didn’t like that a parking garage was advertised but there was no parking garage. I really didn’t like that I was not in the unit I rented. The pictures definitely didn’t match and I realized that on day two when I was looking for any info on the park outside the window. That was really frustrating and disappointing. I didn’t like that the bedroom is right next to a playground and there was no mention of this. It appears to close at 8 but I didn’t like the noise and the bright lights from the playground. (basketball, music, kids - all sounds like they’re in the bedroom with you.) The bedroom needs blackout curtains and the window in the shower needs some kind of covering too. There was no USB plug anywhere. There’s also a Keurig but no Kcups. =\ I didn’t like that the code for the gate didn’t work after the first day or the main gate was broken and I didn’t like that I wasn’t given the correct lockbox code. I also didn’t like that I couldn’t get in contact with a human asap when I was locked out of the gate for the first time. I was tired and frustrated after work. I didn’t like the noisy neighbor with their loud dog that yapped nonstop. He seemed intimidating and angry so I didn’t approach him but his dog was annoying and they left poop bags right outside the door. Overall I just wanted to relax because I was in town for work, usually working 530-4 ish, but the noisy park, the yapping neighbor dog, and the broken gate got on my nerve.