Ayodhaya Palace Beach Resort - SHA Plus certified

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Booked to stay at property early January 2025 - arrived at hotel with booking confirmation which had acceptance of booking from the hotel to be told they had no traceability of the booking. We provided all required booking details but hotel claimed nothing they could do to help. Had to book another hotel last minute which was 5x the price. Other guests in hotel reception had same issue with bookings made but hotel hadn´t allocated rooms - would recommend to avoid hotel.

The elevators did not work. I was on the third floor and had to go up and down 45 stairs five times a day. The breakfast was really good!P

The hotel is old and rundown and filthy dirty. The walkways are poorly lit the lightbulbs are burnt out and the tile floors are disgustingly dirty and have not been cleaned in God knows how long.

The only good thing about this property was the lovely beachside area nearby

Lift didn’t work, A/C didn’t work, everything was dirty

Hotel stay at Ayodhaya place was terrible. We stayed there from 11th to 13th jan 2025 1. There was no bellboy for handling the luggage of elderly people at hotel. 2. On 12th morning we handed over keys to hotel reception before leaving to trip to island, the same time we requested the staff to clean our room and provide us at least one face towel which was not available in the room. When we returned back to hotel from our trip of islands in evening, nether the room was cleaned nor the face towels were kept in the room. More over consumables like water bottles and coffee were not replenished. Around 7pm, same day, on our complaint room was cleaned but just for formality. Half of the things were not cleaned. Two face towels were kept but those were very dirty and smelly. 3. There was no reception contact number displayed or written in the room so that we could call them in case of emergency. 4. There were 6 access points for accessing WiFi in room but none of them were working. 5. Breakfast was of very inferior quality. Insects used fly over Salads and Food and juices were not being replenished once being finished. Vegetarian breakfast was unthinkable at Ayodhya place. 6. Hotel Staff at large was also having clumsiness and uncooperative. 7. Elevators were there but none of them were operational. 8. there was a great concern over the items which were mentioned in the list of items in room but were not present in the room. If hotel intended to claim the cost against those items it will would have created lot of problem.

We were in January 2024 . Experienced firstly a horrible hotel except the hotel workers because they work a very low wage they were very kind to us but the manager was very rude to us we stayed there with breakfast but only ıts name was breakfast you could not find anything to eat only I was able to find pine apple and toast But the manager always examined the guest how much they have and one day he told me rudely ıf you want all the tray of fruit I was very disappointed of the hotel and ı dont recommend anyone to stay there For us from reception check in to check out it was very bad vacation

Don't bother, specifically booked room with soaker tub....no plug for tub...asked reception whose answer was that since they installed showers no need for tub ? Tried to fashion "homemade " plug....no hot water...contacted reception again...not allowed to use tubs !!! When I asked WHY do you have them in room then got told they are not allowed...front counter really did not give a darn....was staying 4 nights...checking out first thing...