FREE Extra Guest. Heart of Birmingham City Centre

It was nice that it was within walking distance to the city centre.

When we got there, the room we were staying in hadn’t even been cleared of the mess from the previous guests. There was leftover food and takeaways boxes, empty bottles and the headboards of the beds had come off completely. Not to mention one of the beds was horribly stained and dirty and not even aligned with the wall. My friend ended up sleeping on the little couch (thank god that was there) while I slept in the other bed, as it looked less dirty than the other one. When I woke up in the morning, though, I had hives on my skin so clearly they hadn’t been cleaned either (not that we were surprised at this). We weren’t expecting high quality for the affordable price, but we were at least expecting the room to be clean, which it most definitely was not. The photos I’ve attached show the state of the room when we got there. We hadn’t even touched anything beyond putting our bags on the couch!

Es gab wenig positives. Gut, dass ein Bett zum Schlafen da war.

Es war sehr schmutzig und fragwürdig. Selbst für den günstigen Preis ist es eigentlich zu schlecht. Die Tür sah aus, als hätte jemand Mal versucht da einzubrechen, Schloss war etwas aus der Tür gedrückt. Ich weiß nicht, wie ich es beschreiben soll. Aber es sah nach ehemaliger Gewalteinwirkung aus. An der Tapete war ein seltsamer Handabdruck. Übermalte blutige Hand. Wir kamen erst in der Nacht an und sagen deshalb nicht, dass unser Zimmer Zugang zu einem Balkon hatte, der wiederum Zugang zum Gemeinschaftszimmer hatte. Es hätte leicht nachts auf diese Weise von den anderen Gästen der anderen Zimmer hereinkommen können und Dinge aus dem Zimmer entwenden können. Glück, dass dies nicht passiert ist. Auch sehr seltsam, dass jemand im Gemeinschaftsraum auf dem Sofa schlief. Es wirkte einfach alles sehr dubios und wir sind bisher schon viel gereist....

The room is so tiny and bed are really bad and noisy. The furniture is broken. The hall and toilets are good but the kitchen needs to be cleaned. The customer service is poor and the man on the phone is very rude like saying" stop talking and listen to me first when I want to ask for the passcode to enter into the property. Our door lock is broken but the property is well secured from outside. The location of the property is close to city centre, like 15-20 mins walk.

The bed was comfortable

Access instructions not provided until after arrival causing me to contact booking.com. The toilet seat was broken. The shower had poor pressure. One occupant of the property was walking around a lot during the night making noise. Wouldn't stay again

I have very bad experience we travelled from Manchester but the is really bad condition, bed is broken,bed sheet is very dirty, we tried to approach host but he is not responding us ,he is a careless person regarding our booking, feeling very disappointed about our stay here.

Bedsheets is really dirty, bed is broken, not clean one room,me and my partner are not feeling well,our stay here is totally useless we spent only one hours hardly there, we used to sit in living room during our stay .