Lovely Flat in Kiln Close with Free Parking

The location was excellent, lovely clean appartment, key collection system was very good. Car parking 100 yards from front door.

The two single mattresses, on a double bed system were so uncomfortable they unfortunatley have seen better days. The bed settee is also the same. The owner should replace them as soon as possible.

Great location. Comfy bed and pillows. The flat is pretty close to the pictures. The bedroom is big. The loving room is a good size, with a table for four and a nice tv. The location is right next to the high street and the docks/Quays. The keys are easy to collect - no need to go through a gate. Just follow the video they send you, which is very easy to follow.

Nothing. If I had to choose something negative it would only be that the walls are a bit thin, but thats most flats these days! I still slept very well.

Clean and comfortable. Quiet location near the centre.

Everything. Like home from home

The flat was spacious and the bathroom was excellent - it was comfortable and clean The location was amazing for the city.

The bed was a bit hard but really hard to find any negatives

Nice and modern. Bright and spacious. Comfortable. Great Location. Got everything you need in kitchen. Really lovely apartment. Great value.

Bit hard to find silver number on the floor in the dark for parking bay. And struggled to lock gate for rubbish skip. There isn't a hot tub as stated on booking.com. I wasn't bothered but it did state there was. Owner said there isn't one & is going to change details.

It’s very clean

None

Key collection was a nightmare. I was searching for a touch screen device. Someone let me in. Couldn’t find number 1. It didn’t have number on door. Service man from block across way saved me. Enter interior court yard via heavy iron gate needing security code. Found key lock device far side of court yard. Had I received promised video, and need aware of left hand side access lane, I would have avoided stressful implication of having to find somewhere else to stay. When I left I left key in living room and door unlocked. Cleaners due in 30 minutes. I didn’t want to go through that gate again and be trapped. But everything else was excellent. I want to bring my wife next time and will definitely rebook, now that I know the geography and protocol. It didn’t help not being able to phone someone in Amsterdam. It didn’t help having conversations with a bot. A simple map and printed set of instructions sent the day before was all that was required, not rocket science. Great value for money and location for Guildhall and Cathedral, docks and shops. It felt safe, it was quiet at night, it was comfortable, the bed was very comfortable, parking close, kitchen and accessories superb. Please just look again at giving clear instructions, in print or email, to access safely and securely. We don’t need bots and we don’t need video extras. Keep it simple and clear. Looking back, it should have been. Anyway thank you for the stay, I enjoyed using the lemon kitchen cleaner in the kitchen!

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