Villa Paradiso: Heated Pool+SPA+Table Games

Great pool

There are some things that you need to be address at this house. Lots of sirens in the area not sure if there is a hospital near. Many people walking on the street. There is an opening on the ceiling lanai where I guess there is supposed to be a ceiling fan but when it rains water gets thru wetting the outdoor table, there are electrical wires there so please take care of that, it’s dangerous. You have many small roaches in the kitchen. Bed is not very comfortable. We did not enjoy everyone watching the television out of our bedroom since the living room is connected to the 4th bedroom only one tv there The 2 furthest rooms do not get AC as the rest of the house. Very hot in those rooms. The fans do not help they make a lot of noise..Other than that we enjoyed our short stay.

Nothing

House full of roches and spiders

It was very spacious.

Roaches and ants(around house, outside pool area, kitchen, kitchen appliances, sinks, bathrooms), no extra supplies or towels etc., no full sets of utensils, the pictures DO NOT match the house set up at all, the pool was not heated, the hot tub was 1/2 full and dirty, the washer and dryer worked but are broken and not fully attached to themself, no extra soaps or kitchen/bathroom supplies. The outdoor carport was messy and had a melted spot on lattice, they had 3 different cleaners (weed eater, lawn mower, and pool/hot tub) come out while we were there and actively in the pool, the house did not seem fully cleaned or set up before we arrived, 2 of the bedrooms had keypad locks that we were not given the code to and would randomly lock, the “master” is shown as the living room with no true door or bathroom, we were not allowed access to the garage, no waters or snacks provided which not a necessity but odd to not have, no water pressure, hot water took forever to heat up often had lukewarm showers, the “master bathroom “ did not have a bathroom the bathroom that is used with the master did not have a shower door or curtain and the 2 doors in there one is the back door and the other is only a sliding wall door(very awkward and uncomfortable), tables were dusty, outdoor chairs were rusted to the point they were missing inches off the legs and did cause cuts and scrapes, the concrete around the pool is cracked and uneven causing trips, the trash was not taken after the last guests so dumpster cans were covered in maggots and flies, we only saw one fire alarm and it did not worked and was not even plugged in, no fans helped and all were squeaky, no fan on patio with an open exposed wire, no pool lights worked, the knobs to the oven and “master bathroom” shower were both at the house but not attached so we had to attach to use, the sliding cabinets under the “island” were broke and fell off their track as we tried searching for utensils, the house was set to...

Emplacement idéale et proche de tous. La cuisine bien sauf 3 plaques qui fonctionne pas. La piscine et spa très bien mais un peu trop de chlore. Place de parc idéale Linge a disposition et jeux pour enfant

Quelques insectes Trop de chlore dans la piscine et spa Cuisine manque de plaque pour la cuisson.

Unfortunately this listing and the hosts did not deliver on their promises. I can say that there were lots of beds (though one was in the living room and the only place for the family to watch TV).

Short version: hot tub didn’t work, pool was cold, hosts continually promised to make things right but continually ghosted us. House was more “frat house” esthetic than the pictures made it seem. Update: seeing the last 3 reviews of this listing shows the owners knew spa was broken but lied and said it was “unusual” that it wasn’t working Long version: booked this location because of the hot tub and heated pool. The first night we tried to get the hot tub up and running, but it wouldn’t work. When I reached out to the owners, they told me it should be working. When I told them that it wasn’t and explained how important this feature was to us, they said they’d come take a look at it the next day. They did not contact me to let me know the status, so once again, I reached out to them. They said they’d would have someone service it the following day (the day we left). I gave them multiple opportunities to try to make it right, but finally had to point blank ask them what they were going to do since the big feature of the house (that is even included in the listing title) was not in working order the entire time we were there. They apologized and said they’d send us an Amazon gift card. Nothing happened. I reached out several times asking what they needed from me to make good on their promise. *Crickets* I reached out again a few days later and received no response. At this point, I reached out to booking.com and spoke with one of their customer service agents. She attempted to contact the hosts via phone and email, but they didn’t respond to either; however, the hosts emailed me immediately to ask for my email address to send me an Amazon gift card. I sent it and received no response. Checked back in with hosts, no response. Other items of irritation: I had to reach out to receive the code for the door lock. There was no info at the property (ie wifi password, tech info, etc, check out procedures). Check out info sent hours after we were on the road home

Despite not being properly maintained, house has potential. Some interesting design solutions inside. Beds were very comfortable. Pool was very welcoming feature.

1. Host not attentive. First day we reported leaking refrigerator (photo). He was promising someone to come and fix it for days! We end up using towels for water stains. 2. Hot Tub was dirty and didn't work. He promised a pool tech to fix it. It took 4 days for tech to come and diagnose that "motor is dead" and new needs to be ordered. You shouldn't advertise a feature of your home (even in title!) if it doesn't work...! Instead of apologizing phrases, we should have been offered partial refund. 3. "Table games" is part of the the title as well. Well, that is one table for ping pong without any other equipment (racquets, net...) and one fussball table inside of the house that instead of original balls, have ping pong balls that bounce too much for that game to be played) 4. Seating furniture is old and needed replacement long time a go (see photos) 5. Noise from the street in the early mornings. 6. Cockroach in the kitchen (photo)

It had a beautiful pool, it was well equipped, and it was very comfortable for the whole family

It needs more lighting outside.