Birdsong Cottage - North East Escapes

Beautiful cottage in a perfect location. Lovely welcome pack which was very appreciated, especially the voucher for the free sausages, delicious.

The drive was very steep for parking. Did take a bit of getting used to.

Loved the cleanliness, the location and the chilled area around the property

Nothing

Pretty exterior. Modern. Nice bathrooms . Lovely artwork. Good location for visiting NE Coast in car. Log burner great. Welcome hamper appreciated.

Cleanliness on arrival poor- dusty , floors & stairs dirty, sofa sandy and dog hairs, cobwebs, oven dirty. No cleaning equipment (hoover, mop snd some cleaning spray would’ve been useful + antibac wipes) had to wipe everywhere eith washing up liquid & dishcloth. Cleaners had to come in again following day. Sewage smell kept coming abd going all 5 days. One day very bad. North East Escapes did send out a handyman one day re: smell but he couldn’t rectify - said could be septic tanks as they’d just been emptied. They also apologised and offered a little monetary compensation which was appreciated. Communication was little irritating as initially was via email but then switched to Booking.com messages which were missed.

Great location. Everything in the kitchen you would need to prepare meals. Tv with Netflix unexpected. Very comfy bed! Clean modern bathrooms.

It is unfortunate that the bridge over the river is being repaired for a number of months and the works can be very noisy. Such a shame as the location is so rural and off the beaten track, perfect for a quiet, peaceful holiday ‘ in nature’. Staying between Monday and Friday was a disadvantage for us as this is when the works were being carried out. The weekends will be unaffected.

Beautiful, well equipped, modern yet cosy… everything we could have needed! The welcome gifts were a nice touch! Games room a real hit! Central to lots of wonderful locations in Northumberland. We had a wonderful time here.

N/A

Location was good lots of town’s about. Quite a distance by foot, so used car a lot. House was Very well equipped. Master bedroom ,walk in wardrobe on suite was luxurious.

Cleanliness I thought could have been a bit better. Black hairs in bath and shower. (Not from us) Dead bird in fireplace.

The property, on paper, is excellent. A great location for exploring Northumberland. The shared games room (with darts, table tennis and pool is fantastic)

There was a dreadful smell in the upstairs of the apartment, caused by drains. We all had to sleep downstairs, between the living room and the downstairs bedroom. When I complained I was told they would investigate but it continued through the duration of our stay. We were not offered any compensation for this unfortunate situation.