Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
3.9 / 10 Guest Rating

Smartflats - L'Orangerie I Maastricht

19A Van Hasseltkade, Maastricht, nl

Smartflats - L'Orangerie I Maastricht - main view

About the Property

Modern Accommodation in the Heart of Maastricht

Convenient Amenities: Enjoy a private entrance, free WiFi, and a prime location near Basilica of Saint Servatius.

Stylish Interiors: Relax in units with parquet floors, a flat-screen TV, and a fully equipped kitchenette.

Explore Nearby Attractions: Visit Vrijthof, Kasteel van Rijckholt, and C-Mine just a short drive away.

Book now for an unforgettable stay at Smartflats - L'Orangerie I Maastricht!

Facilities & Amenities

Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Smoke alarms
Free wired internet
Internet access

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Please inform Smartflats - L'Orangerie I Maastricht in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail before the date of arrival. Cleaning costs are included in the price of the stay. However, please note that if the accommodation is left in an excessive state of dirtiness the property will charge an additional cleaning fee. Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation. There is no elevator at the property and upper floors are only accessible by stairs. The upper floors are not suitable for guests with reduced mobility.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

3.9
Good27 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the easy access to city center.

Categories

Cleanliness2.0
Service4.5
Location8.0
Room Quality2.5
Amenities2.5
Value for Money3.0
Food and Beverage5.0
Overall Experience3.9

Select topics to read reviews

C
Chiara
Verified booking
family
Standard Room
Stayed in Nov 18, 2024

"Good"

4.0

When we arrived there was no sheets, blanket, for the third person, no bath towels for the third person, there was no soap and no toilet paper, no hairdryer. The pots were on the floor near the rubbish basket. The carpet in the dining room was dirty. The apartment is large and well located.

Helpful?
S
Salvador
Verified booking
Standard Room
Stayed in Nov 11, 2024

"Sin sábanas ni dar señales de vida"

4.0

Reserva para 4 personas con un sofá cama. Sin sábanas ni mantas para el sofá-cama. El radiador de la habitación no funcionaba. No tenía escoba. Reclamado todo el primer día. Contestación: que habían avisado al servicio técnico. Al final, 3 noches sin sábanas y sin dar solución alguna. Nefasto el servicio de atención al cliente.

Helpful?
E
Ester
Verified booking
Standard Room
Stayed in Nov 3, 2024

"Good"

6.0

Quando arrivate assicuratevi di avere con voi sapone per le mani perché non è’ fornito ed anche la carta igienica era già iniziata e meno di mezzo rotolo . Questo lo trovo assolutamente una nota negativa , arrivi tardi in camera vuoi farti una doccia e neanche un goccio di sapone . Altra cosa c’era un cattivo odore di aceto in camera che forse era dovuto alla pulizia , ma forse sarebbe stato meglio usare un altro profumo ..

Helpful?
T
TarrahgbGB
Verified booking
young couple
Standard Room
Stayed in Oct 31, 2024

"DREADFUL. SCAM ARTISTS"

1.0

DO NOT STAY AT THIS PROPERTY

DIRTY VERY UNHYGIENIC . THREE PEOPLE HAD THE SAME ISSUE. THERE WERE MICE IN ONE PERSONS ROOM

Helpful?
S
SaseekoomareemuMU
Verified booking
young couple
Standard Room
Stayed in Oct 1, 2024

"Passable"

5.0
Helpful?
O
OuyangcnCN
Verified booking
solo traveller
Standard Room
Stayed in Sep 30, 2024

"Superb"

9.0

I live comfortably, with convenient transportation, close to the pedestrian street and convenient shopping. I hope I will go back to that city again next time.

Helpful?
N
NeilgbGB
Verified booking
family with young children
Standard Room
Stayed in Aug 24, 2024

"Disappointing"

4.0

Location was good some nice details such as bathroom sinks but was chipped and could cut yourself on it

Being locked out of of main door of apartment for an hour and half poor finish of kitchen not like in photos no towels in room as stated managed to find my own towels from laundry trolleys down there lol in all not happy

Helpful?
J
JanicemxMX
Verified booking
young couple
Standard Room
Stayed in Aug 12, 2024

"Bad"

1.0

My room was doublebooked. I had to find last minute overpriced room at hotel a taxi ride from event. And this was all the day before our 51st anniversary that we THOUGHT we had booked months before. VERY DISAPPOINTING AND COSTLY TO US...ERROR .

Response time

Helpful?
L
LisenlNL
Verified booking
family with young children
Standard Room
Stayed in Jul 25, 2024

"The check in situation was not clear and spoilt what was suppose to be a special evening with my father (86 years old)"

4.0

Clean and good location

We could not get access to the property as someone took the entry key from the keybox -leaving us standing outside for 45 min - after banging on the front door someone woke up and opened for us - it was very stressful as our luggage was inside and we had nowhere to go at12.30 in the morning

Helpful?
C
ChennlNL
Verified booking
young couple
Standard Room
Stayed in Jul 20, 2024

"let customers know you have different buildings."

5.0

location was good, many restaurants

facility not so good,tissue box was empty no tissues, hand soap bottles also no hands soap.

Helpful?