Hayy Apartments Comfort in the Heart of Kirkstall

Good

Good

The staff were quick to respond and I liked that

The property is really old and most furnitures were broken. It’s not how it was shown on booking.com It wasn’t clean too. There was a weird smell

We had a great stay at this apartment! The location was ideal—plenty of shops, cafés, and amenities nearby, which made everything super convenient. Having on-site parking was a huge bonus and made our arrival and unpacking so much easier, especially not having to walk far with luggage. The apartment itself was clean, comfortable, and had everything we needed for a relaxing stay. Would definitely recommend and happily stay again!

The only downside to the entire stay was the comfort of the bed and pillows. There was only one pillow per person, and unfortunately, they were quite uncomfortable and lacked support. I ended up having to use the cushions from the sofa just to get a decent night’s sleep. With a few small improvements to the bedding, this place would be perfect.

Nothing

One bed apartment not two as described. Dirty oven and sink dirty sock over fire alarm broken staircase spindles no light shades overall not charming smashed toilet door broken toilet seat

Nothing

I got given the wrong wrong when I paid for 2 bedrooms I only got given 1 and the room was unclean with no toilet roll! I am trying to get my money back as this is ridiculous

multiple beds and additional bedding in cupboard. Free Wi-Fi and parking however parking permit missing. Tea , coffee and sugar provided. Overall good

Lack of mirrors in apartment hard to do make up, fridge not working only freezer box . Burn on sofa and scratches on wall and tv , a little far from city centre but overall ok for a short stay .

I arrived at the property on the evening for my graduation to find a house full of teenagers smoking weed, the rooms were completely smoky, the TV and radiators were ripped off the wall, the sheets were filthy, and there was drugs everywhere. Of course we couldn’t stay there and was lucky to find a hotel that would take us at midnight. 3 months later and I’m still chasing for a refund for this.