住一HOTEL関空店 Kansai International Airport Hotel 11

I was able to book last minute and check in late as well due to a flight delay. The staff worked hard to communicate with me even though I didn't speak much Japanese. Check-out was easy, and the room was fully furnished for my stay.

There was a smell of dust in the room, but otherwise all was well

The rooms are relatively bigger than the ones we have been staying in the past. I like the fact that their bathroom are not the modular type. Location is ideal as it is close tk the airport, perfect if you have an early morning flight. The hotel is situated 1km away from the train station so it is a good distance for walking. Huge hotel which kinda looks like a warehouse from the outside.

Maybe prepare a shuttle to the train station. It is tough to walk to the station in the early morning cold.

Location wise a bit far out from most places, a good 10-15 minute walk to Rinku Premium Outlet and 10 minutes away from any convenience stores but does make up for this with a supermarket right when you leave the hotel premises. Room was incredibly spacious, the most spacious we'd had in Japan although makes sense considering it's a triple room. The best we could get for a last minute booking.

Staff did not feel very friendly both upon leaving suitcases upon initial arrival and check-in. Upon our actual check-in in the afternoon, nothing was explained to us including that breakfast was included with our booking. Signage around the hotel seems to indicate that there was a laundry room previously in the hotel but when you actually try look for it, it has a sign saying "staff only" which can be a little bit confusing. There is also a hotel bus but no indications on how it is used or where it goes or if it is even for guest usage, considering we only saw it parked up in the morning and afternoon. There's also signage in the room itself advising that you're not allowed any food in the room, which can be a bit difficult and contradictory considering the on-site restaurant is only open for breakfast and your closest options are either the supermarket or the one restaurant in the immediate area. There is an unmanned convenience store on site but again, if food is not allowed in rooms then makes it confusing how this works.

The room was nice and clean, the hotel a 10 minute walk from the train station. Very conveniently close to the KIX airport for those catching early flights out of this airport, it's just a 15-20 minute train ride. There's a large supermarket across the street. There's a breakfast offered downstairs, for an additional cost. WiFi works well and is very fast.

We had to ask for another room, because as soon as we opened the door, we could smell cigarettes very clearly. The hotel is non smoking, but looks like this is not always respected or enforced. The cleaning staff could have reported it to the management. Rules say you can't eat in the room; there's a kettle but no utensils. There was a large group of middle aged Koreans staying in the rooms near ours, they were extremely loud, literally screaming at each other with the doors to their rooms open to the hallway. They also woke up very early, around 6 a.m.

I had booked a room good for 3 (wife, 7yo son and me) and we got 3 huge single beds. This was the biggest room we got on our 2 weeks vacation in Japan and even for the lowest price. The response of the staff online was superb. This was unfortunately a one night stay only, for our last night before we went back to the Philippines. Next time we will definitely stay again and for a longer period. Parking is free as well, highly recommended!

Nothing

There were no coffee or tea bag in a room. There were no alcohol sold in the hotel.

Breakfast is not included in booking.,the room size is good.

There was a no drinking water from hotel side.