Hotel Estrella San Juan Del Sur

Thank you

Made a reservation through Expedia. Once I got to the property they didn’t have anyone to check me in. So the bar manager told me (in a condescending tone) that there were no rooms available. When I told him that I had a reservation her looked surprised as if he didn’t know what was going on. When I was finally checked in I was given an option of an ocean view room with no AC or a room with AC but with a view to the restrooms. With the heat of course I took the AC option. The room had one towels, upon use it gave out a weird smell as if it hadn’t been washed properly. The bedding had a huge stain in the middle. So I had to sleep at the foot of the bed across. Conclusion: for the prince you may want to try other properties around the area, even if you have to walk a few blocks to the beach. I’m definitely NEVER staying here again. Oh, one more thing, I ordered a strawberry/banana smoothie while I waited for check in and it tasted as if the fruits they used were going bad. I had to throw it away. Five bucks wasted there.

The food and drinks were great, no complaints. But the bed was as hard as a rock, like sleeping on concrete. The staff almost seemed annoyed to have a guest stay there.

No air conditioning in the room, share bathroom dirty toilet no toilet paper, nobody can assist you after hour. This place is disgusting.

Baking goods

L'hôtel est très différent de ce que les photos peuvent laisser imaginer. Il est vétuste, sent mauvais et le ménage n'est pas fait tous les jours dans la chambre. Les toilettes et salle de bain sont communes alors que ce n'était pas clair sur l'annonce. Le petit dej est bien en revanche. Très cher pour ce que cet hostel a à offrir.

The view is amazing and that's it! The room was really dirty, had dust on the headboard and everywhere else in the room. The showers in the washroom don't have a showerhead. There is NO AC in the room, only a dirty fan. Probably hasn't been cleaned in years. At breakfast which was included, the staff said they didn't have avocado when I could see they had served avocado to other guests. He said they ran out and when I kept asking when will you get it, it just magically appeared.

I loved that my dog was welcomed! King size bed was clean and comfy. The floor fan was greatly appreciated! The room wasn’t enormous, but it was clean and functional. The chair fit perfectly on the balcony and I watched the town wake up with the bay and boats in the background. Breakfast was exceptional - typical Nica, but top shelf. Avocado, queso, gillopinto, 2 eggs, homemade sourdough toast, a little dish of pico de gallo and fried plantain (a sweet side). Coffee included! Just can’t go wrong here. My next in town staycation will definitely be here! Gracias chicas y chicos!

muy limpio y un buen servicio . Las escaleras para subir al segundo piso muy angostos escalones y son de maderas lo vuql los hacen muy resbaladizos. Mi tía se calló 2 veces .

The breakfast was amazing ! The showered should have been cleaned through out the day and the garbage in the bathroom emptied a few times . The staff were friend and great !