James House by Blue Skies Stays

Was big and spacious and when I reported the boiler leaking and the alarm going off they arrived very promptly

The shower was very disappointing and u get charged a £65 cleaning fee and when we arrived it wasn’t very clean

That my boyfriend was there with us to keep us safe.

Blinds in lounge have seen better days Front door. Gaping hole and no safety chain on inside. Taps in bathroom don’t work and are loose No plug in bath The shower was broken. No blind or curtains in the top bedroom No bedding on top bedroom bed, they did bring some round quickly once we asked. Filthy floor in kitchen and top bedroom bathroom. Was informed, when I asked if the property had been cleaned, that yes it has and there is photo evidence, I’d like to see this as I’ve got photo evidence of it definitely not being cleaned, tidied maybe, but not cleaned. Toilet upstairs is stained brown. The garden was unkept and had rubbish in it. The doors to outside were filthy. The windows weren’t clean. I have photo and video evidence of all of these things. Monday morning someone arrived to fix the toilet? The property shouldn’t be rented out if there is repairs to be done! Absolutely would never use this company again to stay anywhere. I didn’t know who I was talking to because the person replying to my issues was rude and didn’t like me stating facts about the state of the place but then the “company” replying was asking how things were so either they are trying to get past the rudeness by using a different name or there is zero communication. 100% Do not recommend.