Jhelum One Hotel, Shandar Chowk

I liked staff cooperation, very professional, Room cleanliness was outstanding, wifi was very high speed, I tried the room service speed for food, it was amazing at 3 am, quick staff, breakfast and food was very delicious. Air conditioning was very good. Hot water was available round the clock. It's a great value for money, because usually I didn't find so much facilities in this price bracket anywhere else. Bathroom was as clean as new. Beds were very comfortable.

I have nothing to dislike.

The bed is as comfortable and the location that’s it!

We arrive and be told that the room we booked was too small so no problem we paid extra and got a double room which was fine but no door handle and the key didn’t work(the gentleman told us it does and opened it then later we went out and came back and door wasn’t opening so then he tried again this time couldn’t open smoothly.) he moved us to another room two singles on surface seemed ok but had insects and mosquitoes all over the place.We complained the Worker came sprayed some repellent and went but then more problems started occurring following morning. The electricity went down so no A/C or fan or lights! Luckily it happened in morning and we was awake.No windows to open no one having the decency to make us aware of situation.We went out all day came back late evening and still they hadn’t fixed anything with room being too hot no windows no fan or A/C.We complained but no one cared at all!it is not acceptable and wasn’t offered a explanation or apology or refund which in any other hotel would have been done! We was very disappointed the only person that explained was the security guy!We understand that electricity goes down but no apology or explanation or a manager to speak to!

Unprofessional front desk staff they don't have idea of dealing customer

Great location with good restaurants nearby. Facilities are fantastic. I stayed in a small double room with a double bed, balcony and privat bathroom, awesome. The tv in the room has a stream service with all the channels you can think of, I even watched English premier league. Staff is wonderfully hospitable and helpful. Price is unbeatable. Best place I’ve stayed at in Pakistan so far. Highly recommend.

Nothing.