Treeshade Resort & Spa Moalboal

The swimming pool was covering all the negative aspects of the resort. Really well maintained pool with 2.8m deep for free diving.

Though the resort is new and aims for a high-end standard, the management and facilities do not quite match that level. The water pressure in the toilet was too weak—it couldn't even flush a single piece of toilet paper. We were unable to use the toilet properly and had to go to the public restroom near the reception, where the water pressure was much better. There were stains on the towels—not just one—which made me feel uncomfortable. Simple things like this can significantly affect the overall impression of the resort. The menu at the resto-bar was limited and quite plain. However, all the staff were friendly and helpful.

Rooms are big and comfortable, the staff is great. They have a diving school and a place for massage, restaurant is good with delicious breakfast and lunch, the location is perfect (walking distance from main street with all restaurants) and on top of that all, the pool is great.

The ONLY downside is the constant noise from the ROOSTERS that comes from the neighbours, so bring your ear plugs.

amazing staff, very clean, great restaurant too.

Room was incredibly basic and doesn't look like the photos online. We had no key to use the safe, housekeeping didn't come to the room at all so had to constantly ask for toilet paper and the biggest issue was being given towels with defacation stains. We went to reception to get new ones 3 times and each time they were stained so we had to use our own beach towels in the end. Hotel feels like it's trying to be a luxury 4* resort but misses the mark on everything apart from the pool, which is nice. To be charging what they are it needs improvement and we wish we'd stayed elsewhere for half the price

Lovely little hotel, fab big pool with well manicured gardens and car parking, 5mins walk into the main strip of Moalboal, loved the Japanese toilet, note there is not a diving shop on site - it is a free diving centre, plenty of nearby diving shops within a 5-10min walk though

The hotel and rooms were quite basic considering the price, reception staff were not particularly helpful at check in despite not being busy, I felt a better explanation of services offered by the hotel or some better in room information would have been beneficial eg restaurant menu or spa menu

Pool and proximity to our room from lobby, pool and restaurant! Also close to the centre of the action and sardine turtle viewing!

3.5 hour trip to and from airport in Mactan.