Ivy House Luxury Cheshire Cottage for relaxation. Chester Zoo·

Check-in & Out

Property Notes

This property will not accommodate hen, stag or similar parties. Please inform Ivy House Luxury Cheshire Cottage for relaxation. Chester Zoo· in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. RULES: *This property is not suitable for parties! *This is a breach of house rules & will result in immediate removal from the property via security and no refund will be given, your deposit may be used towards extra costs in removing you. This house is in a quiet area, so after 10 pm the quiet times are to be respected. *Any loud music, parties, smoking indoors will also result in immediate removal from the accommodation as we will be highlighted via our noise and air monitoring systems located in the property. *For stays longer than a week, additional housekeeping can be arranged for a further fee. We require completion of our reservation form which includes an agreement to our T&Cs, provision of a government-issued photo ID and a card pre-authorisation of £200 for potential damage, loss or lack of adherence to our T&Cs. We will not charge an amount from the £200 unless upon checkout there is evidence of damage, loss or lack of adherence to our T&Cs. Once the cleaning team has been and inspected the property, and confirmed no damage, your preauthorisation will be released. For early check-in, and late check-out requests, additional charges may apply and are subject to availability. Parking is available on a private drive, 20 yards from the house