Stoic Sanctuary @ East Downtown

The property was recently renovated and appeared clean. The location was convenient to the convention center with plenty of food and drink options nearby. The rate was a value compared to the nearby hotels.

Communication was challenging; everything was done via email and typically emails were responded to quickly but the number of emails accumulated quickly so it was hard to remember where basic info like the wifi login was located. Initially, it seemed like a security deposit was only required if there were kids or pets - we had neither but processing a $350 deposit was required before we could access the apartment. The master bath was tiled with high-gloss tiles that got very slippery when wet. I learned this while carrying coffee and slipping, causing me to spill some coffee. I used a nearby bath towel to clean up and they charged me for the towel along with two hand towels that got a little makeup on them. Seemed petty and left a bad taste for the stay. There was also an obvious allergin in the air as both my wife and I woke up every morning fully congested; an issue that would persist until we left the apartment. I don't know for sure but I suspect there may have been mold in the A/C. After checking out, I remembered that I forgot to logout of my Netflix account and asked if the staff could logout for me so future guests wouldn't use my account. They said they would try but obviously didn't as I'm now getting watch history on my account that's not from me.