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7.6 / 10 Guest Rating

Arcadia Luxury Apartments in Aldea Zama, Tulum by Spot Rentals

Calle Kabah, Tulum, mx

Arcadia Luxury Apartments in Aldea Zama, Tulum by Spot Rentals - main view

About the Property

Rooftop Pool and Sun Terrace
Indulge in relaxation and soak up the sun at our rooftop pool and sun terrace with stunning views.

Spacious Family Rooms
Enjoy comfortable accommodations with family rooms perfect for a getaway with your loved ones.

Convenient Amenities
Experience convenience with a private entrance, free WiFi, and full-day security for a worry-free stay.

To book your stay at Arcadia Luxury Apartments in Aldea Zama, Tulum by Spot Rentals, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good25 verified reviews
AI Summary

Guests highly rate the spacious and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality7.8
Amenities7.3
Value for Money7.8
Food and Beverage7.3
Overall Experience7.4

Select topics to read reviews

P
PablousUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Great value for a family of 6 good for relaxing time"

10.0

It was very spacious comfortable and the building was well kept. The staff at the door were super friendly and courteous. We had a little issue at the apt with the hot water on Sunday and they fix it very quickly.

The water at the pool was a bit old thick and needed a change. Other than that it was very nice stay

Helpful?
S
SergioauAU
Verified booking
group
Standard Room
Stayed in Apr 11, 2025

"Exceptional"

10.0
Helpful?
S
SamanthacaCA
Verified booking
young couple
Standard Room
Stayed in Feb 22, 2025

"Rented the full apartment with one bedroom. Looks exactly like the photos provided. No issues checking in, cleaning se"

9.0

Apartment was spacious, clean, great rooftop pool. Secure, no water issues or electrical issues. Location is good for those with a car, scooter or bikes.

The living room sofas could be more comfortable. No ability to watch anything on tv, or at least I couldn’t figure it out. Could use a microwave. No beach or pool towels provided.

Helpful?
L
LouisefrFR
Verified booking
young couple
Standard Room
Stayed in Jan 31, 2025

"The hotel offers great amenities, including a large room and a stunning rooftop pool."

8.0

All the amenities are great, with a spacious room and a rooftop pool. The apartment we had (4B on the ground floor) was just a room with a terrace and a bathroom, with no kitchen or living area. The size and amenities of the apartment, including the jacuzzi, depend on the choice made during booking.

The hotel is quite far from the beaches, and since we weren’t driving, it was difficult to get around. The only option to reach the beach was by taxi. Also, it takes about 14 minutes to walk to the nearest convenience store. Avoid walking from the bus station (Ado) to the hotel, as the paths are in poor condition.

Helpful?
N
NatauAU
Verified booking
young couple
Standard Room
Stayed in Jan 21, 2025

"Horrible experience"

1.0

From the moment we arrived it was a disaster We had no internet no towels. There was a dead spider in the kitchen. The place was dark. It stated that there was a full kitchen. There was not. I had booked for 4 nights. I checked out the following morning and we had no response from the property manager at all during the 16 hours we were there. Just waiting to get things fixed.. I booked elsewhere as we could no longer stand the place. Do not waste your time with this place. We still haven’t received our money back either.

Everything

Helpful?
R
RobertauAU
Verified booking
young couple
Standard Room
Stayed in Nov 21, 2023

"Passable"

5.0

Nice vegetation in the grounds

Room dark and cramped. Hard place to find. Had to walk a way through an unsafe run down area to get to the eateries in town.

Helpful?
F
FranciscomxMX
Verified booking
solo traveller
Standard Room
Stayed in Sep 2, 2023

"Exceptional"

10.0
Helpful?
F
FranciscomxMX
Verified booking
solo traveller
Standard Room
Stayed in Sep 2, 2023

"Exceptional"

10.0
Helpful?
N
NayibmxMX
Verified booking
young couple
Standard Room
Stayed in Aug 17, 2023

"Superb"

9.0

I like it was just how I expected

The silence the privacy and the comfortable pool at the rooftop

Helpful?
M
MorganeaeAE
Verified booking
with friends
Standard Room
Stayed in Aug 14, 2023

"Very good"

8.0

The little terrace in front of the room, the bedding was comfortable, and the bathroom was quite nice.

A bit cramped for 3 people. The room looks smaller than in the pictures. Location wise, you need a car to get anywhere.

Helpful?