Hoi An Old Town Residence - 56 Phan Boi Chau, Hoi An

The location is great

Can’t extend an hour checkout. Inflexible

Trung tâm phố cổ, không gian cổ điển

Phòng tầng 1 không cửa sổ, năm ngay sân đi lại với nhà bếp

Location is excellent, it was nice and quiet.

Location, it is very close to the old town and pretty close to all nearby attractions. Rooms were comfy and cozy. Staff were good but didn't feel friendly like other places in Vietnam. Well serviced and maintained.

The property is attached to a restaurant which is pretty barren most of the time. If you are given a room downstairs, there will be a lot of noise from the group eating. The doors didn't insulate the sound much. Rooms could have been little larger.

Position is convenient, but doesn't compensate for the poor experience.

When we arrived they were overbooked and they tried to make us stay in a different room. When we complained that that was not what we had reserved weeks ago, there was little to no help on their side, and they completely disregarded the fact that I was travelling with my 75 y.o mom that was already exhausted enough and in pain. We ended up having to move to different hotels every day during our stay because everything was booked out at this point, paying 3 times as much because of their incompentence. Never again, would not suggest it.

The staff were great, super friendly and helpful,they made the stay great.

The mattress are not designed for western's.

Beautiful. Great location

Very close to the old town helpful friendly staff

The location and the staff

Nothing