The Star and Garter Hotel

Everything

Nothing

The hotel was easy to find. The parking was free and there were reminders to tell you to book your car in at the reception to avoid a parking ticket. The reception staff were friendly and helpful and the room was spacious, clean and and comfortable.

The only minor complaint was the noise late at night from the local Wetherspoons pub. There was nothing the hotel could do about that, but if you were a light sleeper it would make a difference.

Professional, helpful and welcoming staff Superb location right in the centre of Andover Nice clean room Kettle and other essentials for a comfortable stay Lovely big bath sheets Plentiful free parking at the hotel

Awful pillows - very flat and only one provided per person No hand towels supplied, for 'environmental reasons' which meant the bath sheets got soaked from hand washing, very tedious and annoying

In middle of town

Parking very difficult had to ring hotel

Excellent customer service

Would have liked a room in the main building