Hotl Aparts at Deal House

Really modern and nice property, really enjoyed our stay

Apartment is in decent location with good private parking . I wasn’t happy about having to email a picture of proof of ID in these times of identify theft , but owners said was necessary as they are not based onsite & keys are left in a secure box. Apartment is a decent size , bedroom area clean but kitchen appliances & shower have been poorly cleaned , and as such we didn’t eat at the apartment. If these two issues got sorted would be a lot better .

Fantastic really lovely place will be stay again there loads codes car park barrier front door lift etc but least know u safe super safe

Lovely place I extended my stay I will be staying again

We were unable to get into the apartment and had to wait over an hour for a member of staff to let us in. The apartment was not clean. The shower was blocked which caused the bathroom to flood and leak water downstairs. Only one small towel. Oven didn't work so we couldn't make any food. Couch had stains all over it. Cobwebs/spiders everywhere - clearly hadn't been cleaned. Some lights in the bedroom were broken. Cutlery and crockery in the cupboards were dirty. Would not stay again.

Don’t use unless you have a spare £150 for a remote that was never there. Feel like Iv been robbed tbh and it’s like they was going to keep the deposit from the start for a remote that wasn’t there. Be careful id look else where.

I've been staying in this property many times and never had any problems. Until last time. At arrival i found out that there were no room keys in a safe. And people were already in a room. Cleanliness wasn't like before. Glasses were dirty. Sink wasn't clean in a kitchen, microwave was used and not clean . Also Found a hair in a bath. After calling HotlAparts deal House they apologised and offered room 5. It took about 10min. But still having a feeling of disappointment.

Stayed 3 times at Hotl Aparts deal house. Twice at room no 12. Last time room no 10 which was next to corridor exit/entrance door. It was really noisy because everyone was slamming the door and it was like someone is about to enter our room every 10-20min :). But still i can highly recommend these apartments. Its so stylish, two floor rooms. Studio /kitchen/sitting room on first floor and amazing, romantic bedroom on second floor. Its like your own house! I loved it. Towels are snow white. Toiletries in a bathroom. Sadly no hair dryer. But that's ok. You have fully equipped kitchen - oven, electric cooker, microwave, pots and pans, cutlery. Also ironing desk. Can't recommend more! If you are looking for a family stay or just a romantic stay... Its perfect!