Luxurious 1 bed RWY apartment

I havent got my deposit refund

Such a beautiful place, and the pureservice staff were wonderful. Ellie went above and beyond to make our stay perfect by delivering a fan for our bedroom as very hot summer weekend. The view are amazeing, and lovely and quiet. Plenty of places to eat around the yard and bus stops just by main entrance. Have booked a second stay.

Nothing to dislike

It would be good if the shower was a little more powerful. It was difficult finding your office to collect the keys and a 'pain' to find a place to park at the time we arrived- mid afternoon. Easier to return the keys when we knew where you were.

Great location, plenty of places to dine out but a quiet part of town. Amazing waterfront views from the property.

Nothing, but something to be aware of keys need to be picked up from an office a mile away.

Nice restaurants a short walking distance , great view

No outside parking have to park a good distance away but there spaces are no good for having a baby we couldn’t open the doors on the car to get my baby and the seat out so i parked at the end where there was some more space and i ended up getting - a £25 parking ticket as my tyre was a little over the end line baring in mind it wasn't going into another space , when i spoke to the parking attendant the next day he said there was another car park that have more room , i could tell he felt guilt as he could see that in the spaces provided there wasn’t enough room to get my little girl in and out of the car without hitting someone’s car with my door he asked have i not been shown by the company where there is additional spaces which i hasn’t but tbh where he showed me was an old shed that was covered in bird poo broken glass and had no cctv at all , and i was from ideal when you spent £1000 you expect a space close to your apartment designated to yourself and not to be getting parking tickets not to mention having to park somewhere where there’s zero cctv , you share the spaces with people using the place who are not residents and are using the bars , There are no windows in the apartment at all , no air conditioning which for a apartment of this class and the money it cost is surprising , again having no windows isn’t ideal we had to open the big doors to get some cool air in as it gets really hot , biggest disappointment was the lack of customer service when i picked the keys the young girl didn’t even look like she wanted to be there and when i asked her questions about parking and had to ring to check if i was at the correct door for the property as the key didn’t work she was rude and uninterested , i spoke to another land lord whilst i was there and he explained how they meet all their guests at the newhouse and greet them show them around where they can park and any tips on avoiding parking tickets as they can be really strict “ as i found out the hard...

Beautiful apartment, clean and nice to have a view of the marina. I know Royal William Yard very well as my father was based here when it was MOD 40years ago.

Would have been nice to have sheets available instead of duvet, as very warm at night, even with windows open.