Alia Beach Hotel by Estia

Had a great time at the Alia. Room was great. Very noisy though, close to a club, music pounding until the esrly hours girls screaming at the top of their lungs. Sipermarket was handy so got 2 werks worth of ear plugs, so that's sorted. Thanks to our maid who kept us clean and comfortable. The breakfast was the same everyday, but it was done well. Plenty of areas to sit, very pleasant surroundings. The bar staff and waiters (pop) were first class, quick to serve us, and the food was great value and we never had any reason to complain. A few days into the first week, I returned to my room to find the door not locked, the maid had been in to freshen things up. I then had difficulty trying to lock the door, it appeared to lock, but seconds later I could open it. I spokec to the 9Receptionist, who confirmed that there was an issue with that room, but would take a look. She also tried everything to secure the room, but agreed the lock would have to be changed. I asked for a new room, but was told the hotel was fully booked, and that I had the safe for my valuables and it would be fixed the next day. True to Her word, it was fixed the next day. Alls good. Until I got chatting to a couple who confirmed they new that my room had a faulty lock, because they were given that room days earlier, but refused it when he realised the locking mechanism was faulty, as he was a locksmith. I am very annoyed thatt they knowingly checked me into that room, aware that the door was not locking. That is why I won't be coming back.

Great location, a step from the beach and close proximity to many restaurants, a supermarket, the port area, etc. Very friendly and helpful staff especially the young lady on Reception, who kindly allowed us to keep our room all day on check out day, with no additional cost.

Doors slamming in the early hours, but that's just inconsiderate guests and no fault of the hotel.

Breakfast was good, same everyday but plenty of choice. Next to the beach and sea activities

Pool area needs a small amount of TLC

Good location, close to the centre of the town and comfy beds

I had an extremely unsettling experience. A significant sum of cash went missing from my room after the cleaners came, and the situation was only exacerbated by the receptionists response. Despite my attempts to resolve the matter, I was left with a mere €20.05 in my purse, and no sense of accountability from the hotel. This incident not only put a damper on my trip but also left me questioning the hotel's security measures and customer service integrity. I'm sharing my story to urge others to be cautious and mindful of their belongings when staying here.

During my stay at Alia beach hotel, I had an extremely unsettling experience. A significant sum of cash went missing from my room after the cleaners came, and the situation was only exacerbated by the receptionists response. Despite my attempts to resolve the matter, I was left with a mere €20.05 in my purse, and no sense of accountability from the hotel. This incident not only put a damper on my trip but also left me questioning the hotel's security measures and customer service integrity. I'm sharing my story to urge others to be cautious and mindful of their belongings when staying here.

Location is amazing, right on the beach. Staff were really lovely.

General tiredness of the Hotel which is vastly different to the pictures seen when booking. Room was a great size but again very tired and the drain in the shower was blocked. Likely as it’s end of season.