City view apartment

I liked how spacious each room was and easy access to each room. Kitchen had everything we needed

Came in, little bit of damage on the sofa-bed collapsing a little bit. Had a feeling where I didn’t want any further damage there so slept on the floor instead. Door handle loose on one of the doors, came back early hours of the morning and apartment was a little cold but couldn’t find any thermostats. WiFi password didn’t work on some devices so lead to me using personal hotspots.

At first I did not find the key in the lock box.

There is no cleanliness and the heater was not working.

Being on a bus route.

No information from the host, had to ask for the WiFi password. We were allowed early check in but the place wasn't clean, had to leave to have it cleaned, when I rang to say it wasn't cleaned she said she allows early check in but check in usually 4 and cleaners would be done before that, they arrived at 3.20, if I was told this I would have stayed away and waited. the sofa is broke. No fire alarm. Sofa is stained. One of the beds had no sheet just a dirty brown mattress cover, no extra bedding supplied for the sofa bed. Coffee is well stuck to the jar and the tray was manky. Used sponges left in sink holder. Most of the furniture is broke (chairs, drawers,sofa bed, couch). Oil stain or something on mat. Towels were damp and smelly. Bathroom was smelly. Vacuum job was poor. Squeaky bed in another room. Found a bag of boxers and socks in sitting room and a thong in bedroom. Absolutely disgusted with it. Door handle broke on outside of door which is dangerous for people with young children as they wouldn't get in if closed.

We booked this place because the location suited where we needed to be in Bristol.

I have never written a bad review before but this was a horrible experience. The address was given as 1a, but there were 3 apartments and it wasn't clear which one we were booked in to. Five people were staying - bedding in one of the rooms hadn't been changed, there was hair visible in the sheets so someone had to sleep on the sofabeds and one was broken. One of of the chairs had broken glass on. This place was booked because it was a one night stay and we weren't going to be spending any length of time there, so the price seemed good - but to pay anything and not have clean bedding is appalling. The fridge had a huge ice block attached to the back and there were issues with the door to the freezer so it was a relief not to have booked longer. Avoid booking this place it really shouldn't be on Booking.com - we even questioned if it was a scam.