Torre da Aldeia by Umbral

Nada.

Mau estado geral. Caiu me literalmente parte do teto em cima de mim. Não tinha água quente. Tive que tomar banho com água fria

Le studio était parfait car très bien équipé, propre et confortable !

C'est un lieu terriblement bruyant. J'ai dû acheter des bouchons d'oreille car le studio était très mal isolé. On entend tout ce qui se passe dehors, à l'étage et même dans la rue d'à côté qui est très mouvementé (à savoir si l'on vient pour le travail). Côté réception, il n'y a pas d'accueil physique en tant que tel. Je suis arrivée à 22h et ai attendu à l'entrée environ 20mn pour qu'une personne vienne m'ouvrir. Il y a un numéro de téléphone mais personne ne répond.

Trop bruit fenêtre mal insonorisé

There was no breakfast No one on site have to notify 1/2 hour in advance. Pictures on website are staged looks nothing like it Parking is hard on streets

Someone on site Parking

It was very close to The Strip, it was like staying in the centre of The Strip, so it was very lively.

Every time I went in the bathroom, the water was dripping from the top of the ceiling, when we were using the toilet, water drippings on us, the same issue in the living room, this was very, very uncomfortable for me, and my partner, we hardly sat in the living room for this reason we couldn't even relax in the room and watch TV. Shower rail kept falling down, wasn't fixed properly, it fell on me many times, and I temporarily fixed it when it should be fixed permanently by the management. We were not expecting this in our holiday. When I went to Eirasol Hotel to confirm my taxi to airport, the receptionist was not willing to assist me, she told me she cannot help, she told me to go to another hotel to get it sorted which I did. When Eirasol were supposed to assist me another receptionist from another hotel confirmed my taxi and gave me a printout. So this was not very good customer service from Eirasol hotel when they were part of Umbral.