GuestReady - Platinum Urban Retreat in Porto

Check-in & Out

Property Notes

This property will not accommodate hen, stag or similar parties. Please inform GuestReady - Platinum Urban Retreat in Porto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy. This property is a self-check-in property, and you will be requested to verify your identity before checking into the property. Check-in can be done from 2 PM, pending availability and confirmation. There is a zero-tolerance policy for smoking on the property. If our team discovers evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.), we fully reserve the right to charge a €200 smoking fee at minimum. Please note that for stays longer than 30 nights, a fair use policy of the utilities will apply with a limit of 80€. For the first days, we provide the basic amenities: samples of shower gel, shampoo, soap, toilet paper, kitchen roll, sponge, dishwashing products and bin bag. Extra keys: 20€ (extra pair of keys when available, lost keys or service to open the door during your stay). Extra cleaning with linen: the price of a cleaning fee. Extra Clothing: 30€ (Towels and sheets for 2pax, i.e. when the sofa bed is not included).