Bright 1-Bed Apartment in Central Birmingham

The Location was good and fairly central.

The Service I received was not great for how much I paid. When I arrived at the place the toilet was broken. I was not told of this before hand. No alternative plans were made or done to resolve this quickly. It took a week for them to repair whilst I had to stay there. I had booked a long term stay. No alternative accommodation was provided to me or option of a refund to go somewhere else. This made my stay very uncomfortable and inconvenient. An extra fee is charged for cleaning the apartment even if you are staying for multiple weeks, for how much you pay I don't think that is good. When I asked where to take out the trash when it is full they told me to leave it in the apartment which is not very clean.

Good location. Quiet and secure but just a short walk to main parts of city.

The apartment was nice and very quiet where it was located

About carpark no space to park in when the host said to park in allocated space on the confirmation outside for 1 hour the host on the phone was very unprofessional and not helpful at all as I would like a partly refund I always use booking.com and very disappointed this time