Appartamento moderno Second House Catania 26

doskonała lokalizacja

uszkodzona deska toaletowa

The design of the flat. Don't get me wrong: this is a small, dark hole. But this is clearly visible on the photos, so it's what you expect. But the layout and facilities of that place do a ton to mitigate this situation: window on the gallery for ventilation, AC with de-moisturising mode, an extra window above the door for cross-ventilation, well set mosquito nets on the windows, so you can keep them open at night etc. The location: very close to the main historical sights, which is great. The communication with the host was also good.

The flat (especially the kitchen) wasn't clean enough, and lacked proper maintenance: some of the cups and plates were dirty and the pots were greasy; there is an oven, but nothing to cook in it with; the toilet seat is coming off and the lid is broken; one of the pillowcases was blood-stained; the main chandelier’s bulb was dead, and though we discussed it with the host, they didn't offer to replace it during our stay (what would have been appreciated) — and the list isn't even exhaustive Adding a microwave to the kitchen would also be great. The location: the neighbourhood is extremely dirty and noisy, and better parts of the city are not too far either, so probably would stay further away from old town, next time. (Though, this is clearly not the flat's fault :)

Too much noise from outside. no sound proofing at all. Needs better maintenance and better cleaning

Struttura accogliente con tutti i confort. Posizione ottima, molto vicina al centro. Proprietario molto gentile e disponibile.

Obiekt czysty , wyposażony ,blisko głównego rynku ,kawiarni, barów i restauracji . Gospodarz bardzo miły i pomocny . Szybkie zameldowanie i wymeldowanie.

Jedyny minus tego miejsca to halas od ulicy do którego można się przyzwyczaić.

We had a fantastic stay at this apartment in Catania. It is beautifully decorated and very well-equipped, making for a very comfortable stay. Near to Old City Center, safe, great place to stay! A special thanks to Mirko, who was extremely helpful with absolutely everything. He was amazing and even managed to find us a free parking spot on the street right near the apartment, which was a huge bonus! Highly recommended!

However, we feel we must mention that the Smart TV is outdated. Most applications, including Netflix which is advertised on the booking.com page, did not work, which was disappointing. Despite this issue, we enjoyed our stay thanks to the apartment's comfort and Mirko's excellent assistance.

Wygodne łóżka Stabilne WiFi Czystość Dostępność dodatkowych ręczników Pełne wyposażenie kuchni Dobra lokalizacja

Hałas z ulicy było wyraźnie słychać w nocy przy przejeżdżających samochodach oraz gadanie sąsiadów od strony kuchni

'Mirko' the property contact was usually fast to respond even when his responses lacked empathy, accountability or logic.

Bug-infested bedding. Interrupted water supply initially then no water at all for 24 hours. Toilet unable to be flushed. No water for washing or showers. We stayed 2 of 4 booked nights only, which was as long as we could tolerate. The bedding of this property was infested with mites. Mites are similar to bed bugs but smaller. They can bite and cause skin irritation. We sent video of one of these mites crawling on the sheets to the property and their response was that 'one ant' was not their fault. So apparently the property thinks there are some kinds of insect that are acceptable in their bedding, such as ants. We replied it was a mite and that there were many of them. We asked the property to change the bedding completely i.e. to change the pillows, comforters and sheets. The property told us they would charge 15 euro for this or that we could wash the sheets when (if) the water came on! Washing the sheets would not have solved the issue as the mites were inside the bedding AND crawling on the bedside furniture. So at this point the property wanted to charge us 15 euro to do something that would not have worked or to do their work for them by washing the sheets ourselves with water we didn't have. The water issue was caused by problems with the municipal water supply. There was sporadic water on day 1 and no water at all on day 2 with the municipality advising interruptions could last a further 2 days. Water shortages and issues are relatively common in Catania and other parts of Sicily. Despite that, this property has no water tank or other method to cope with water disruptions. The property's response was that we should 'be patient' without basic hygiene like not being able to flush the toilet, shower or wash our hands. We told the property at this point on day 2 that we would need a discount and the property agreed and said that we should contact booking.com to arrange that.