Gateway to the Loch

Self Checking was easy. The apartment was comfortable and clean. We were 4 and some towels were missing but we sent a message to the owner and fresh towels were delivered during the day when were enjoying our day in the Trossachs. Easy to park on the property. Possibilities to go to restaurants/pub by foot. The train station is not far away. And there is multiple Shops around.

The shower hose was leaking but it was ok to take a shower.

Very central to what we wanted to do .This is our fault, but we found the stairs very difficult as we are elderly gentlemen and should have looked into booking downstairs accommodation but having said that we managed. There was one problem with the fire alarm in the main bedroom battery being on its way out and beeping continually, and none of us was tall enough to replace it .

Just the stairs, really, and the fire alarm.There was also an issue with the bathroom where we thought it could benefit from a slip matt in the shower

Great property a 15 minute walk from all the Loch amenities and less than 5 minutes walk from a Co-op supermarket. Very spacious with a dining table in the kitchen and a large lounge. Both bedrooms were a good size, and the shower was very well presented

Key pick up could have been a bit smoother as I had to ring the host for the lock box code.

The location of the property is good and near by co op store and other scenic places so very convenient

Smell of smoking is annoying

Location

19 outside stairs to get to the door ,dead bugs on window sills, 1 toilet roll for 4 people. No Dish washing liquid, couldn’t work the stove burners,kitchen drawers dirty with crumbs, overall just not clean, had to go out and buy toilet rolls. Just a lack of essentials for 4 people 3 wine glasses and 3 tumblers didn’t have soap to wash anything. Very disappointed as I have used booking.com for all my trips and rarely been disappointed. Was told by the cleaners on our last day that obviously it had not been checked by a supervisor before we came.

Didn’t like anything, it wasn’t cleaned and smelled of smoke, we booked for two nights but left after just one.

It smelled of smoke, carpets were dirty.

Lovely Flat, we enjoyed the stay, and all the shops and restaurants were within walking distance. I would like to stay in the same flat the next time.

It was spacious and very clean, with comfortable beds, generous size kitchen and living, and good size bedrooms and bathroom.

The hallway flooring moved and sloped when walking into the kitchen or living room, kitchen could do with some more preparation bowls, serving bowls/dishes. Instructions for the hob as well, as we couldn't get it to work with the pans provided. We feel it would benefit from the following: Some information leaflets about the area, ie: restaurants, day trips, walking ect.