CH Oporto 1

I Cancelled my stay at the apartment on Arrival.

I did not stay at the property because on arrival the window was completely full of Black Mold and i instantly called the host to tell them and left the property straight away. The host gave me a refund after cancellation but it was of course very problematic for me having to find new accomodation on the night (it was 10pm by the time I arrived). The location of the apartment is also not close to the centre of town and parking is very difficult. All in All a terrible experience.

The location had easy access to the metro station and bus services

Sheets, towels and bedding were dirty. There was mold on the wall and the room smelled bad. Also there was a lot of noise from the windows and generally I didn’t feel safe as a solo traveler.

The property is located near several public transport stops and mostly corresponds to pictures provided by the host.

The stovetop that was advertised had been removed. It was impossible to cook in this property that was advertised as having a kitchen. Moreover, the circuit breakers were popping constantly and there was a very short supply of hot water before it ran out. The host did not offer any solutions or compensation.