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6.6 / 10 Guest Rating

Hotel Spa Santa Ana

Pdte. Córdova, Cuenca, Azuay, Cuenca, EC

Hotel Spa Santa Ana - main view

About the Property

Luxurious Spa Experience
Indulge in a rejuvenating spa treatment during your stay.

Outstanding Dining Options
Savor delectable meals at the hotel's restaurant and enjoy a complimentary continental breakfast each morning.

Top-notch Amenities
Take advantage of amenities like a business center, 24-hour front desk, and free self-parking.

A stay at Hotel Spa Santa Ana places you in the heart of Cuenca, steps from Calderon Park and Convent of the Assumption.

Facilities & Amenities

Free breakfast
Full-service spa
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.6
Good16 verified reviews
AI Summary

Guests highly rate the spa and jacuzzi and frequently praise the good cleanliness.

Categories

Cleanliness7.0
Service6.0
Location6.7
Room Quality6.6
Amenities6.6
Value for Money6.6
Food and Beverage6.6
Overall Experience6.6

Select topics to read reviews

I
Isac
Verified booking
partner
Standard Room
Stayed in Aug 1, 2025

"Good"

6.0

Spa, jacuzzi and pool not included in the prize for the room

Helpful?
E
edwin
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Good"

6.0

Breakfast didnt get serve what I need make me wait for a long time for nothing. The rest everything was good and clean.

Helpful?
V
Verónica
Verified booking
Standard Room
Stayed in Sep 28, 2024

"Good"

6.0

No respetan la tarifa de la app. Me cobraron un adicional, por un niño que lo inclui al momento de reservar.

Helpful?
F
fran
Verified booking
Standard Room
Stayed in Aug 26, 2024

"Good"

6.0

la piscina , hidro masaje deberían estar en mejores condiciones. De ahí el lugar me parece muy bien para pasar una noche.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Aug 10, 2024

"Good"

2.0

La ducha estaba tapada y el lava manos. Nunca lo arreglaron. Pedí un día más y luego de darme una tarifa; la subieron casi al doble

Helpful?
J
Javier
Verified booking
Standard Room
Stayed in Jul 30, 2024

"Casi casi"

8.0

La habitación un poco pequeña pero con lo básico, me hubiese gustado contar al menos con una botella de agua en la nevera, que aunque tenía estaba vacía

Helpful?
J
Javier
Verified booking
Standard Room
Stayed in Sep 24, 2023

"Good"

4.0

This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.

Helpful?
O
Odette
Verified booking
Standard Room
Stayed in Feb 25, 2023

"Entrada a piscina "

8.0

Atencion buena Espacio agradable Solo k el area de entrada a la piscina estaba llena de agua

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 14, 2023

"Good"

6.0

The spa facilities not working, pool looked dirty.

Helpful?
J
Jaime
Verified booking
family
Standard Room
Stayed in Dec 29, 2022

"Good"

2.0

Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria

Helpful?
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