Marila Lux Condo1BR

We love the location & the property itself. We have stayed at the Marila in a different unit last year with a different host & were very pleased.

The day we were arriving we were told by Eduardo, there was, supposedly, a leak in our unit & he would put us in a temporary place. The area was less desirable. Two days later he said he would take us to the Marila as the leak was fixed. He never showed up & called us a cab. He said he would reimburse the cab ride which he never did. After settling in again, we had 3 good days. Day 4 the internet stopped working, so we had no phone service in the unit or TV. He said it would be fixed in a day or 2, but never was. We were without those services for 5 days. He never reached out to us again. Due to our inconveniences & lack of promised services, we feel we should be reimbursed a portion of our payment.