Spacious 2 Bedroom Apartment with Free parking

It was a decent location as the shopping centre and shops were nearby but the rear of property seemed to be a sketchy area. The flat was decently clean but not up to standard. The hosts replied promptly but offer no assistance or resolution to issues.

No parking provided at the rear of the building (as advertised). The main title to the property listing states that this apartment comes with free parking. I have had to park behind the neighbour's house, where there was a sign for private parking and the second time, I have had to park on double yellows quite far from the house and risk getting a ticket as there was no other available parking. If I now receive a parking ticket, I will not be paying this and it will forwarded to the owners of the apartment. The main door to the property remained unlocked overnight and during the day today as I have told the owner, the door does not lock. When I have returned to the property to take video evidence, the door was locked and we noticed that pressing an 'push to exit' button locked the door. This makes no sense but it worked, yet this entire issue could have been avoided if we was made aware of how to lock the door. The window in the living area does not close properly, making the entire room freezing cold. It also does not lock, making the apartment accessible to anyone from the public road. I have sent the owner videos of this, but they have not got back to me. This makes me feel very uncomfortable and unsafe. I was unable to sleep all night as I felt that anyone could enter the apartment and our belongings and safety was at risk. The property has no service and we have been provided two seperate wifi networks. The one in the living area works but it is too cold to sit in the room for long. The one for the bedrooms does not work at all. The bathroom has a musty smell and this apartment is not what we originally booked. The kitchen came with a faulty coffee machine, which leaks water all over the counter when turned on, 2 teabags and less than a teaspoon of sugar. The radiator in the living area isn't working. The property is not somewhere I would stay again or recommend to anyone. The owner of the property contacted me at 23.

The best thing for us is about the comfort for being there... very close to the Cardiff University, the place that my daughter needs to visit almost every day there. On top of that, can visit easily the free entrance Cardiff Museum, City Hall and the park.. within the walking distance, even to the city itself. No problem for us. Heater and other expected amenities were excellent, except the one in the toilet... I like the living room the most where I can relax myself watching movies while able the use the very clean kitchen. The customer service was excellent, the lady on the phone easily answered all the calls and provided information through the calls and email. Getting the key to get access was so easily found in the locked box outside the front building; where the code and instructions were clearly given through emails prior to the entry day.

1. the sofas in the living room looked too old and not comfy. Need to change I believe. 2. the cooking pans and pots to use on the induction stove were no where to be found. I need to buy from outside to be able to cook for the family. 3. the front door with the code to enter looked not too sturdy.

The parking was good as was the TV. The dishwasher was good.

The beds were uncomfortable, the seating was uncomfortable, the dining table and chairs were unusable and there was next to no cooking utensils. There was a damp smell throughout the property.

Location is closed to city centre. Room is very spacious.

The apartment was not cleaned. Still waiting for a discount. Staff not very helpful. Description for a car park not accurate.

Well laid out and modern

Nothing a few maintenance bits in the bathroom but nothing to detract from our stay.

not as well equipped as you would expect, 'LUXURY'is stretching it a little,however, it suited our needs and location was perfect .

We liked the location, as it was close to the city centre. The apartment was clean and comfortable.

We would have liked some window dressing to the main patio doors in the living room as directly outside the doors was the gate to the car park. The room felt very open and overlooked and not very private. A blind at the bathroom window would also have helped with privacy.